Account debited twice for credit card payment

Name: Tarru Naval Complaint Registered
State: Punjab



I paid my credit card bill of 17000 using Axis bank UPI from CRED app. The amount was debited from my account 2 times i.e. 17000 + 17000. The payment was made only once and credit card was also credited by 17000 only. However, somehow my axis account was debited 2 times. My transactions on Axis net banking also showing 2 transactions of 17000. The payment was done on 15th Oct around 3 PM. Could you look into it

 

 

Complaint Status: Approved
Current Status: RESOLVED

Request: Very Urgent



Complaint Suggestion




Hi Tarru Naval
You need to report this issue at [email protected] (With your Name, Mobile Number, Transaction No).
Or you can visit Mobile App >> HelpCenter >> New Ticket.

You will get support.
Have a good day.



Note: This is not an official CRED Credit Card Payment support or customer care service portal. We SarkariMama.com help, give suggestion and guide customers. You can always reach CRED Credit Card Payment customer support via website/ app. If you more question, leave comment via comment box below.

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