Double Payment for CRED App Credit Card payment

Name: Bibhuti Bhusan Panda Complaint Registered
State: Odisha



On 30th Nov 2020, While doing payment of my Credit card payment. There were 2 Debit of Rs 10833/ from my Account and One Credit to Credit Card account.I have complained thru online SMS System through App(Support), However, still, the issue is not resolved. As there is a facility of Customer Care Hence not able to speak to anyone from Cred about my Concern.

It’s almost 8 Days and I don’t know where is my money gone. Very bad experience and extremely poor Customer Response system. Plz, resolve my issue immediately.

 

 

 

Complaint Status: Approved
Current Status: RESOLVED

Request: Very Urgent



Complaint Suggestion




Hi Bibhuti Bhusan Panda
Sorry that you have faced issue with Credit Card Payment

Below is our suggestion:-

  1. Call to Customer Care of your Bank and ask about the Payment/ Status. Report/ REgister complaint regarding (double Payment).

If the Payment is successful. then you need to call the CRED App Customer Service. Report it online/ Submit ticket.

You will be supported.
Note: Your Money is safe. Dont worry. Good day.



Note: This is not an official CRED Credit Card Payment support or customer care service portal. We SarkariMama.com help, give suggestion and guide customers. You can always reach CRED Credit Card Payment customer support via website/ app. If you more question, leave comment via comment box below.

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