Name: Dipika Hazarika | Complaint Registered | |
State: Assam |
I want to cancel my premium, I paid to SonyLIV KBC gold premium, 199 for 1 year, I want to cancel it
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Complaint Status: Approved Current Status: RESOLVED |
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Request: Very Urgent |
Complaint Suggestion
Hi Dipika Hazarika,
Follow the steps:
The cancellation will depend on the mode of payment.
Subscriptions made using Credit Card, Debit Card, In-app billing, Wallets and UPI can be cancelled from ‘My Purchases’.
Payment made by Credit Card or Paytm:
Go to ‘My Purchases’ Section on SonyLIV and click ‘Cancel’ to unsubscribe.
Payment made by Google Playstore:
- Go to your Play Store Account.
- Select Subscriptions.
- Click on Unsubscribe.
Payment made by Apple iTunes store:
- Go to the Settings icon on your iOS device.
- Select the option “iTunes & App Store”.
- Click on “Apple ID” and then select “View Apple ID”.
- Now, login with your credentials.
- Click on “Subscriptions” and select the pack you wish to unsubscribe.
If you have made a purchase using any other mode of payment, you will be charged only once and your subscription will expire automatically once your pack expires.
Sorry! We do not provide refunds or credits for any partial-month membership periods or unwatched content.
However, you can access the content till the end of the subscription period!
In case of queries, feel free to contact on [email protected]
Note: This is not an official SonyLive App support or customer care service portal. We SarkariMama.com help, give suggestion and guide customers. You can always reach SonyLive App customer support via website/ app. If you more question, leave comment via comment box below.
🙂