| Name: Santanu | Complaint Registered | |
| State: Karnataka |
I am santanu and my mobile number is 9163XXX597. I made a payment yesterday through CRED app for my SBI credit card ending with 7647 of RS 13001, it is reflecting in CRED app but it is not reflecting in SBI app. Today i called the customer care of SBI and the executive told me that the amount is not yet settled by CRED. I want to use my SBI credit card but unable to do so as the payment is not settled. COuld you please help as i need to use my card on an urgent basis. Why the payment is not yet settled and how pathetic the app is as there is no customer care number to talk to?
This is very bad customer service. Please help.
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| Complaint Status: Approved Current Status: RESOLVED |
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| Request: Very Urgent | ||
Complaint Suggestion
Hi Santanu
You need to report this issue to [email protected] (Send your Mobile Number, Name).
Your payment will be settled.
Have a great day
Note: This is not an official CRED Credit Card Payment support or customer care service portal. We SarkariMama.com help, give suggestion and guide customers. You can always reach CRED Credit Card Payment customer support via website/ app. If you more question, leave comment via comment box below.
I am Brajendra and my mobile number is 9188XXXX174. I made a payment yesterday through CRED app for my Axis bank credit card ending with 4786 of RS 45000, it is reflecting in CRED app but it is not reflecting in Axis app. Today i called the customer care of Axis and the executive told me that the amount is not yet settled by CRED. I want to use my Axis App credit card but unable to do so as the payment is not settled. could you please help as i need to use my card on an urgent basis.… Read more »
Hi Brajendra Pratap Singh
The settlement from CRED to Credit Card Bill Payment takes upto 48 hours. Please check the status at CRED App. In case your CREDIT CARD Bill is not settled after 48 hours. You can always raise the support ticket at CRED App. Or email at [email protected].
Let us know more.
Have a great day.