| Name: arnab paul | Complaint Registered | |
| State: West Bengal |
I am a new subscriber to sonyliv app. On 20.10.20, I made a monthly subscription payment of Rs 299/- . The amount was debited from my account but the subscription failed due to some technical issues. I made another payment of Rs. 299/- which was successful. Now, my subscription is active but Rs. 299/- which have been paid twice has not been credited to my account. Please look into the matter and do the needful.
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| Complaint Status: Approved Current Status: RESOLVED |
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| Request: Very Urgent | ||
Complaint Suggestion
Hi Arnab
As your 1st Payment was failed. You need to contact your bank. Check the status of Payment, if payment is not reversed.
You can contact [email protected], your money is Safe, You will soon get it.
Have a good day.
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