| Name: Vivek Kapoor | Complaint Registered | |
| State: Other Countries |
Dear Sir / Madam, I have ordered the product Boat Airpods 402 Blue (order id LGDJE851P02R ) through the CRED app which is registered in my name Vivek (989xxxxx50). It was shipped through a ship rocket company and delivered to me via Xpressbee via no. AWB:141123215282324 on 31/05/2021 by delivery agent MOHIT 9xxxx7896 When I opened the product I was strange to find white color pods inside the box although I had ordered blue and the box also mentioned it as BLUE color. When I checked the product it seemed to be an old / used one. I contacted Xpressbee they told me to contact who have send the parcel. Pls help Please try to find out the wrong in this and help me to get the product replaced or refund my money. BILL ATTACHED for reference and images of box and the received product attached. Regards VIVEK KAPOOR 98xxxxxxx0
|
|
| Complaint Status: Approved Current Status: RESOLVED |
||
| Request: Very Urgent | ||
Complaint Suggestion
Hi Vivek Kapoor
As your order via CRED App is wrong and not as per your order. You need to raise support ticket at CRED App.
You will get support and a refund or return of product may be done. Let us know.
Good day
Note: This is not an official CRED Credit Card Payment support or customer care service portal. We SarkariMama.com help, give suggestion and guide customers. You can always reach CRED Credit Card Payment customer support via website/ app. If you more question, leave comment via comment box below.