BHIM UPI App is the official Unified Payment Interface (UPI) developed by the National Payments Corporation of India (NPCI).
UPI Payment has changed the way digital transaction used to be before December 2016. After the demonetization of Rs 1000/- and RS 500/- notes in 8th December 2019. The UPI Payment system was increased many folds.
How to use BHIM UPI App.
- Download official BHIM App
- Install & Verify your mobile number
- Choose Bank Account
- SET PIN
- Edit/ Add VPA address (default is mobilenumber@upi) but you can edit it.
- Follow the steps.
Note: If there is any issue. Please register complaint.
NPCI Customer Care
Phone Number | 18001201740 or 022-45414740 |
Email Id | |
Website | https://www.bhimupi.org.in/ |
Grievance Cell Info | You can visit official app/ website and fill the online Support Ticket. https://www.bhimupi.org.in/get-touch
FAQ is also available for Transaction, BHIM Cashback, PIN, Account, Registration, SMS, Login
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FAQ Section | FAQ and Terms of Use |
Address | NPCI-National Payment Corporation Of India 8th Floor, VBC Solitaire, No:47 & 49, Bazullah Rd, Parthasarathi Puram, T. Nagar, Chennai, Tamil Nadu 600017 |
NPCI Info
Company Name | NPCI |
Business Info | Official UPI App |
Mobile App | Andorid App | |
Name: Rekha R Chandragiri | Complaint Registered on (May 1, 2021 5:19 pm) |
State: Maharashtra |
Hello, I am not being able to get my mobile number verified by the BHIM app. I have tried all the possible steps suggested online, such as updating the app, restarting the phone, allowing all permissions, etc.; but I am still unable to verify the number and receive a failure message. Please help. I have reported the issue via the app several times, but have received no solution. |
Status of Complaint: Approved | |
Request: Very Urgent | |
Solution Provided |
Name: Bhagat singh | Complaint Registered on (February 11, 2021 8:28 am) |
State: Uttarakhand |
sir maine bhim upi se balance transfer Kiya tha ek a/c holder ko 08/02/2021 ko time 2baje balance transfer nahi huaa bhim app mai ki transactions history mai pending dikha raha hai sir mere balance kab tak mere a/c mai bapas ayga please tell me |
Status of Complaint: Approved | |
Request: Very Urgent | |
Solution Provided |
Name: SALEEM AHAMD | Complaint Registered on (January 22, 2021 12:29 pm) |
State: Uttar Pradesh |
Sir, I did truncation of 20000 thousand rupees on 30-11-2020, that time has come out, what was Bhim SBI PAY in Axis Bank again, please help 50 days ago Sir |
Status of Complaint: Approved | |
Request: Very Urgent | |
Solution Provided |
Name: Deepak singh | Complaint Registered on (January 19, 2021 4:42 pm) |
State: Rajasthan |
Hi I’m facing an issue on my iPhone 6 with add upi account. the error is UPI is not supported in iPhone 6 please help me for easily use upi all app |
Status of Complaint: Approved | |
Request: Urgent | |
Solution Provided |
Hi Deepak Singh You can install Google Pay, Phonepe, PayTM to use the UPI of all banks associated with the Mobile Number.
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Name: Anju Reddy | Complaint Registered on (December 24, 2020 4:48 pm) |
State: Telangana |
Hi – There were two payments debited from my HDFC account, without my authorization. can you please check and revert. |
Status of Complaint: Approved | |
Request: Very Urgent | |
Solution Provided |
Name: M.UdayaSankar | Complaint Registered on (December 24, 2020 4:16 pm) |
State: Andhra Pradesh |
I had two accounts in the same branch SBI.1 KCC 3316****9976 and savings bank a/c1152***9225.I closed the KCC account but in Bhim account not to be shown the savings account number. KCC only showed. |
Status of Complaint: Approved | |
Request: Very Urgent | |
Solution Provided |
Name: Dinesh Bishnoi | Complaint Registered on (December 21, 2020 9:54 am) |
State: Haryana |
my I’d number- 64271712 |
Status of Complaint: Approved | |
Request: Very Urgent | |
Solution Provided |
Name: FRANCIS P J | Complaint Registered on (December 20, 2020 6:03 pm) |
State: Kerala |
I have transferred two amounts via Google pay of Rs. 20000/- on 7th September 2020 and 29800/- 29th October 2020 to A/c ICIC no. 027805003567 Aaruvapadai Veedu institute of science & technology at Chennai Education fee for my son. But recently the Aaruvapadi institution informed me the payment has not received to date. It is not their account number. Hence I request you to kindly do the need full and reverse that payment to my account at the earliest Institution Correct A/c no.027805003561 |
Status of Complaint: Approved | |
Request: Very Urgent | |
Solution Provided |
Name: Mohit Thakur | Complaint Registered on (December 9, 2020 11:06 am) |
State: Himachal Pradesh |
Hi, I came across a person named dixit.enterpreneur on Instagram. He assured me of providing a job after paying him Rs 2000. The transaction was done to his Google Pay UPI id: 7625946554@ybl The same person has conned many more people and is having 18.2k followers on Instagram. You can imagine how many people he could con. I also came across to a person whom.he had conned and she made the transaction to him through Paytm payment mode His Paytm Payments Bank Account details: Kindly do the needful. Thanks I am also attaching a link https://instagram.com/dixit.entrepreneur?igshid=94lkwnp3iex7 of his Instagram id for your reference. |
Status of Complaint: Approved | |
Request: Very Urgent | |
Solution Provided |
Name: Prasenjit kapat | Complaint Registered on (December 7, 2020 12:58 pm) |
State: West Bengal |
Sir I am unable to register my mob no in Amazon pay and BHIM apps etc |
Status of Complaint: Approved | |
Request: Very Urgent | |
Solution Provided |
Name: S. R.KRUPANANDHAKUMAR | Complaint Registered on (December 7, 2020 8:12 am) |
State: Tamil Nadu |
Amount can be debit in my account, but not credited in to another account. |
Status of Complaint: Approved | |
Request: Urgent | |
Solution Provided |
Name: Amit warthi | Complaint Registered on (November 11, 2020 11:55 am) |
State: Maharashtra |
Money has been debited from my account. But it is not yet credited to my Friends Account. BHIM UPI App Debit but not credit issue.
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Status of Complaint: Approved | |
Request: Very Urgent | |
Solution Provided |
Name: Ravinuthala Sunny Babu | Complaint Registered on (September 17, 2020 3:01 pm) |
State: Andhra Pradesh |
UPI Unable to link /fetch account
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Status of Complaint: Approved | |
Request: Very Urgent | |
Solution Provided |
Name: RAJKUMAR BAIRWA | Complaint Registered on (September 1, 2020 1:43 pm) |
State: Rajasthan |
सर नम्र निवेदन है की मै राजकुमार बैरवा पुत्र श्री बाबु लाल बैरवा ग्राम- निकटपूरी पोस्ट-मानपुर तह-सिकराय जिला- दौसा आप से निवेदन करता हु की मेरे अकाउंट (AC No. 83032662799) से दिनांक 31-08-2020 को ओटो मटिक 1500 रुपये कट गए जो की किसी प्रकार का कोई मने मेरे अकाउंट के ट्रांजेक्शन नही किया और मेरे अकाउंट से ओटो मेटिक बलेन्स कट गया था जिसकी सुचना मेरे द्वारा बैंक में दी जाती है और मुझे मेरे 1500 रूपये वापिस मिलने चाहिए आप से नम्र निवेदन है की आप मेरे 1500 रुपये मेरे अकाउंट वापिस लोटाने की कृपा करे अत ; आप की अति कृपा होगी |
Status of Complaint: Approved | |
Request: Very Urgent | |
Solution Provided |
Name: Sambath R | Complaint Registered on (August 21, 2020 9:39 am) |
State: Kerala |
When i try to register my number in “Indian Bank BHIM UPI” app, it is showing ‘phone number is restricted for registration’. Please help me to sort out this issue. |
Status of Complaint: Approved | |
Request: Urgent | |
Solution Provided |
Name: Himanshu singh | Complaint Registered on (August 1, 2020 11:32 am) |
State: Uttar Pradesh |
Bhim app is money transfer but money debited is show deemed, my money is not returned Translation id. 021014612559 Date.28/07/2020 |
Status of Complaint: Approved | |
Request: Very Urgent | |
Solution Provided |
Name: B.vinay kumar | Complaint Registered on (April 28, 2020 4:48 pm) |
State: Telangana |
I am using My Airtel app transfer amount from bank to airtel wallet 549 rupees. Details will show successful but it can not be credited to wallet. |
Status of Complaint: Approved | |
Request: Very Urgent | |
Solution Provided |
Name: Sharang Sharma | Complaint Registered on (April 5, 2020 12:25 pm) |
State: Himachal Pradesh |
I made a UPI transaction through BHIM on 1st April,2020 but the transaction failed. The amount was deducted from my account and has not been refunded yet. Amount : 2600 Thank you
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Status of Complaint: Approved | |
Request: Very Urgent | |
Solution Provided |
Hi Sharang Sharma,
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Name: Ravjot singh | Complaint Registered on (January 7, 2020 6:02 pm) |
State: Punjab |
I done my transaction on Phone pe .the amt is debit but transaction is still failed. I visit to my bank many time result is none . My utr no.935356035795. Pls refund my money |
Status of Complaint: Approved | |
Request: Very Urgent | |
Solution Provided |
Hi Ravjot singh, Please contact to the PHONEPE Customer Care/ Call the Support team and ask the current status of PhonePe.
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Name: Ajay kumar | Complaint Registered on (January 7, 2020 5:58 pm) |
State: Rajasthan |
Login nahi ho raha |
Status of Complaint: Approved | |
Request: Very Urgent | |
Solution Provided |
Hi Ajay kumar BHIM UPI App or Website has the FORGET password service. Kindly click on the “Forget Password” on BHIM UPI App. Good day.
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Name: Gajanan Vijayrao Deshpande | Complaint Registered on (January 7, 2020 5:28 pm) |
State: Maharashtra |
On 5 January20 I sent 9800 by BHIM. Transaction no. is 000518741419.App is showing that transaction is pending. Money is debited from account but not received by recipient. Plse cancel transaction or immediately credit amount |
Status of Complaint: Approved | |
Request: Very Urgent | |
Solution Provided |
Hi Gajanan Vijayrao Deshpande You have to report this on the official customer care of BHIM App/ or Bank.
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Name: Nidhi Sheth | Complaint Registered on (November 21, 2019 4:26 pm) |
State: Gujarat |
I made transfer from ICICI BANK to HDFC BANK through UPI but at time transfer UPI id is wrongly written below I mentioned the details of UPI id. So fund is transferred to another account Incorrect UPI id nidhiseth@hdfcbank
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Status of Complaint: Approved | |
Request: Very Urgent | |
Solution Provided |
Hi Nidhi Sheth Sorry to hear that you have transferred to the wrong UPI Address. In such case, the Bank of UPI Linked App can’t revert back the money. Below are the two steps you can do:- 1. Visit you BANK and ask them that you have performed to wrong UPI transaction. (Address). They will surely guide you. Let us know.
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Name: SAMIR BASAK | Complaint Registered on (November 18, 2019 11:35 pm) |
State: West Bengal |
My money was deducted through PayTM UPI transaction to sbimops of staff selection commission on 16 Oct at 6:35 pm.my upi reference no is 932018091477 and transaction id is S22190261. point out this problem to UPI authority to solve the problem Thank you. |
Status of Complaint: Approved | |
Request: Very Urgent | |
Solution Provided |
Hi SAMIR BASAK As you have used the PAYTM for the UPI transaction to the SSC (Staff Selection Commission). Please contac to PayTM Customer Care. Also, you have to contact the regional SSC Office via Phone or Email. Ask them the current status of the transaction. Good day.
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Name: CHETAN SHANKAR NIMBARGI | Complaint Registered on (November 6, 2019 11:00 am) |
State: Maharashtra |
This is TX id928218006865. Please feedback me fast .few many tickets are available. IRCTC doesn’t receive the money. Then that’s y tickets are not confirmed. |
Status of Complaint: Approved | |
Request: Very Urgent | |
Solution Provided |
Hi CHETAN SHANKAR NIMBARGI Your money will be refunded to your bank account as per the IRCTC Rules.
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Name: Mo nizam | Complaint Registered on (November 2, 2019 11:22 am) |
State: Uttar Pradesh |
Worng debit cord ditels likh ke ata hai
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Status of Complaint: Approved | |
Request: Very Urgent | |
Solution Provided |
Hello Mo nizam, Please activate your DEBIT CARD from ATM. It seems that your ATM is not active or your Bank Account is not operational. Good day.
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Name: Chakravarthy Rajendran | Complaint Registered on (November 1, 2019 1:12 pm) |
State: Tamil Nadu |
Can’t add my bank acct in BHIM and the verification SMS is not sending it’s is the problem I’m facing it more than a week |
Status of Complaint: Approved | |
Request: Very Urgent | |
Solution Provided |
Hi Chakravarthy, You can always reach to UPI BHIM Customer Care. Good day.
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Name: Mainusab mujavar | Complaint Registered on (November 1, 2019 12:59 pm) |
State: Karnataka |
Mere account se 2 transaction huwa hai 2 bi 10.000. Our ek 10.000 ka hai 2 time paise transfer kiya lekin 2 time account se paise debit huve lekin jo receiver ke account me credit nahi huvey bank ko bi call kiya |
Status of Complaint: Approved | |
Request: Very Urgent | |
Solution Provided |
Hi Mainusab, Please send/ connect with the Customer Care of BHIM UPI. You will surely get a refund.
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Name: Maraghatha Priya K R B | Complaint Registered on (November 1, 2019 12:49 pm) |
State: Tamil Nadu |
I tranferred money through UPI on 29/10/2019. My transaction status is pending, but amount is debited from my account. |
Status of Complaint: Approved | |
Request: Very Urgent | |
Solution Provided |
Hi Maraghatha, Sometime, the transaction of amount is done but the status still shows the PENDING. You have to confirm the payment with the account you have made the transaction to. If the payment is not received. You can contact to the customer care of BHIM UPI and register online complaint. Your refund will be made ASAP. Good day.
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Name: Saisrivatsa | Complaint Registered on (October 8, 2019 8:35 pm) |
State: Andhra Pradesh |
I have been entering the correct pin and it is showing that the pin Is wrong and I had been trying to change /reset the pin it is not getting any change |
Status of Complaint: Solution Given | |
Request: Very Urgent | |
Solution Provided |
Hi Saisrivatsa You can change the UPI PIN and try again. After this also you get the error, then you should contact the BHIM UPI. Good day
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Name: Suraj samant | Complaint Registered on (October 7, 2019 11:36 am) |
State: Uttarakhand |
my upi pim is not setting in app…. Actually after gettjng otp from bank ,i set my upi pin but after submitting it my app gets restarted and i have to do again all the process but this activity is occurring again and again |
Status of Complaint: Solution Given | |
Request: Very Urgent | |
Solution Provided |
Hi Suraj samant As per BHIM UPI App, following issue may occur in case of PIN.
As you are facing with (Unable to Set PIN). This issue is due to following reason.
What should you do: Due to some technical reason, your UPI pin cannot be set. Kindly click here (page should redirect to Contact Us>>Issue with UPI pin) and provide details. Have a good day.
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Name: SHUBHAM AGGARWAL | Complaint Registered on (October 6, 2019 9:44 pm) |
State: Uttarakhand |
MY PAYMENT IS DEDUTED THROUGHT PAYTM PAYMENT BANK BUT NOT RECEIVED IN PUNJAB AND SINDH BANK |
Status of Complaint: Solution Given | |
Request: Very Urgent | |
Solution Provided |
Hi SHUBHAM
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