FAN CODE Customer Care – {Match/ Tour Pass} Live Match TV Cast Complaint/ Support

FAN CODE is the aggregator of the multi-sports platform developed in India by Mr. Yannick Calaco and Prasana Krishnan. Now, FAN Code provides Live Streaming of various Series/ Tours (Football, Cricket, Hockey, Basketball, NFC, Baseball etc.). You can simply Watch Live using (Match Pass for Rs 2/- or Tour Pass for Rs 15/-) on FANCODE App, Website or Cast on TV/ Smart TV.

FAN CODE Customer Care is available 24×7 helpdesk to support user not able to Watch/ Stream Live Sports – IPL 2020, Football, Cricket even you have Match Pass/ Tour Pass. Refund/ Deposit Error/ Account Locked, Add Bank Details, KYC – Mobile Number or Email ID Change FAN CODE Support.

Dream11 – Customer Care & Support

The Fantasy Coupon Pass is also provided by the FAN CODE to the users of FAN Code App.


Some of the players/ users will get a Promotional Coupon Pass, SMS from the FAN Code. Below are the FC Pass (Match/ Tour).

  • Vitality Pass (VITXXXX)
  • Shpageeza Pass (SPGXXXX)
  • NBA Pass (NBAXXXX)
  • NFL Pass (NFLXXXX)
  • Jharkhand T20 Pass (JKHXXXX)
  • Bundesliga Pass (BUNXXXX)
  • MCA Pass (MCAXXXX)

FAN CODE Customer Care Support

Article About Helpdesk/ Support for FAN CODE – Live Streaming, Refund/ Coupon Code
Company Sporta Technologies Pvt. Ltd.
Facility Sports, Live Watch, Fantasy Cricket, Dream11, FanCode Review, Quad, Score Card
App Available FAN CODE
Download App Check Here

Note: The FC Pass once purchased is non-transferable and non-negotiable.

FAN CODE – Online Complaint/ Submit Ticket

To get help from FAN CODE Customer Care, you need to connect to the official customer care number, toll-free number or Just Tweet to FAN CODE. The support team will help you. You can also submit online Complaint at FAN CODE ZENDESK Complaint box.

Here are the few complaints/ feedback from the players/ users at FAN CODE.

  1. Login Issue
  2. IPL 2020 Live Streaming is not available
  3. Score is not updating/ wrong or Delay
  4.  FC Pass (Rs 2 and Rs 15) – Match/ Tour Pass
  5. Fantasy Tour Pass – Dream11 Pass
  6. Coupon Code is not working
  7. Affiliate Earning
  8. Wrong Team (Squad) Report
  9. Commentary is very bad – Hindi, Tamil, Telugu, Kannada, Bangla.
  10. Not able to Watch Live Streaming/ Hang
  11. Data used by App is very high

Note: If you have issue. Please submit an online complaint. You can also connect to the FAN CODE Customer Care support helpline number.

FanCode Series/ Tours -Upcoming Live Streaming

Cricket – Fantasy Tours

  • Dream11 IPL 2020
  • ECS Frankfurt, 2020
  • Karbonn Jharkhand T20 League
  • ECS Cartaxo 2020
  • West Indies Women tour of England, 2020
  • MCA T20 Super Series 2020
  • Super Series 2020
  • Ireland Inter-Provincial 50 Over Trophy
  • Rachael Hayhoe Flint Trophy 2020

Football Series

  • English Premier League 2020-21
  • Chinese Super League
  • Serie A 2020-21
  • Major League Soccer
  • J League

Basketball Series

  • NBA 2019-20
  • Spanish Liga ACB
  • WNBA

NFL Series

  • NFP 2020

Baseball League

  • Major League Baseball
  • Japanse Professional Baseball
  • CPBL
  • Korean Baseball League

Fan Code Customer Care

Phone Number
Email Id [email protected]
Grievance Cell Info Email: [email protected]

FAQ Section FAQ and Terms of Use
Address Corporate Office: 1802, B Wing, Peninsula Business Park, Lower Parel, Mumbai, Maharashtra – 400013

Fan Code Info

Company Name Fan Code
Business Info Sports, Live Watch, Fantasy Cricket, Dream11, FanCode Review, Quad, Score Card
Mobile App Andorid App |

Name: Neeraj Khatri Complaint Registered on (May 2, 2021 12:53 pm)
State: Uttarakhand

Mera ac se Rs 99 ki payment kaat chuki hai lekin problem ye hai ki Fan code transaction failed show kr rha hai agr payment failed ho gye hai to plz refund my Rs 99

(Payment of Rs 99 is debited but fancode showing transaction failed)

Status of Complaint: Approved
Request: Very Urgent
Solution Provided
Name: kavya Complaint Registered on (May 1, 2021 3:14 pm)
State: Karnataka

I have activated last month 30 march fan code subscription so I did not used many subscriptions but this month subscription automatically activated my subscription by today morning so I canceled my subscription so refund the money 99rs  I want immediately refund my reference number 111919299108

(I want refund for FAN Code)

Status of Complaint: Approved
Request: Very Urgent
Solution Provided

Hi, At the time of taking a subscription, you must have opted for Auto-Renewal of Subscription. Please check your account. Remove CREDIT Card/ Auto-Renewal Subscription at FAN Code App.

Good day.

Name: Rakesh Complaint Registered on (September 26, 2020 10:28 am)
State: Haryana

I don’t see live match pass available – FanCode Live Jharkhand T20.

(Live Watch Jharkhand T20 @FANCode App)

Status of Complaint: Approved
Request: Very Urgent
Solution Provided

Hi Rakesh,
You can watch Live Jharkhand T20 by following method:-
a) Either you buy a Match Pass or Tour Pass at FANCode App/ Website
b) or You need to Join the Match Contest (SPEND atlease Rs 100/-) in the Jharkhand T20 (Individual Match).

You can avail any one method.   – Tour Pass is Rs 15/- (for complete series) and Match Pass is Rs 2/- (Per match)
Let us know. If you want to know more. Thanks. Have a great day.

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Amarnath Reddy

Bit shocked to see instead of typing Multan wrote Mohali, Zim tour to Pakistan

Piyusha Prakash Samal

Sir,The match highlight of 2nd Semifinal of Odisha cricket league played between Odisha Lions and Odisha Pumas are not uploaded .Kindly upload it

Chhotu singh

My subscription is automatically activating without my consent and there is no facility of unsubscribe it
Also there is no customer care contact number
Its ridiculous app promoting by brand like Rohit Sharma

Requesting FC team to unsubscribe my monthly plan


Plz sent me fan code customer care no

Manoj kumar

मेरे पास ₹99 का पास है फिर भी मेरा द हंड्रेड
का मैच नहीं चलता है

Last edited 2 years ago by Manoj kumar
Khan Noor hasan

I Renew my Funcode Account of 99₹ of Aug 27 why note Showing match me

Khan Noor hasan

Cheating kar rahe ho main ne Aug 27 ko 99Rs ka recharge karwa tha ek mahina khatam bhi nahin huwa phir recharge karne bol raha hai
Mera No 90xxxxx4792 Hai

Sujeet kumar

99/ ka subscription 2 br lena chaha pr payment ho gai 2no br pr live nh ho raha


For vidrabha t20 matches I have subscribed for all matches with rs 29,, but still it is showing to subscribe again

Shaikh jilani

Recharge plan cancelled karna hai


I want to deactivate my Account in Fancode can someone help ?


चोर है साले fancode बाले पैसे कट गए 99 लेकिन app open कर रहा है तो उसमें अभी भी गेटपास के लिए आ रहा चोर साले चोर हरामी फ्रॉड है


Pass active but live match between india vs wi not available


Pass Pass active but live match between india vs wi not available mobile 941613

Jino Thomas

Please increase the letter size of score bord.

Rahul chaudhary

I have by a pass but live stream is not show

Sinu Vasudevan

I hsve paid Rs 99 but i sm not getting live cricket match between india vs westindies


Not able to activate tv

Ramesh Mundhra

I recharge but can’t see live math


Sir my f@ncode vedio of any live match is not playing. Please rectify my problem.

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