ICICI FASTag Complaint Helpline Number: ICICI FAST Tag Duplicate ID, FASTag Blacklisted Blocked – Toll is not deducted. ICICI FASTag Online Complaint Number. Contact ICICI FASTag Helpline Number.
Contact ICICI Fastag Customer Care for the Recharge Issue – Duplicate Tag, Damaged Fastag – Recharge Cashback on PayTM, Aamzon, PhonePe. ICICI FASTag Grievance Officer. (Customer Care)
Fees and Charges
Charges applicable on FASTag
| PARTICULARS | AMOUNT (INR) |
|---|---|
| Tag Joining Fee* | Rs. 99.12 (including GST) |
- Buy FASTag and get an Amazon gift voucher* of INR 100.
- Offer period: October 11, 2020 – November 30, 2020
- To opt-in for the offer, give a missed call on 8141000850 from your registered mobile number.
*ICICI Bank Terms and Conditions apply:
- Offer valid only for FASTag issued through Pockets/InstaBIZ/iMobile/Internet Banking/website within the offer period
- Offer valid once per user
- Eligible customers will be sent the Amazon voucher within 30 days of completion of the offer period.
*Amazon offer Terms and Conditions apply.
| Tag Class | Description | Tag Colour | Tag Deposit | Threshold amount |
|---|---|---|---|---|
| 4 | Car / Jeep / Van | Violet | 200 | 200 |
| 4 | TATA Ace and similar mini Light Commercial Vehicle | Violet | 200 | 100 |
| 5 | Light Commercial Vehicle / Mini Bus | Orange | 300 | 100 |
| 6 | Bus 3 Axle | Yellow | 400 | 100 |
| 6 | Truck 3 Axle | Yellow | 500 | 100 |
| 7 | Bus 2 Axle / Truck 2 Axle | Green | 400 | 100 |
| 12 | Tractor / Tractor with trailer / Truck 4/ 5/ 6 Axle | Pink | 500 | 100 |
| 15 | Truck 7 Axle and above | Blue | 500 | 100 |
| 16 | Earth Moving / Heavy Construction Machinery | Black | 500 | 100 |
Note: Submit Online Complaint or contact ICICI FASTag Customer Care.
ICICI FASTag Customer Care
| Phone Number | 18002100104 (Toll-Free) 18602670104 (Tolled) |
| Email Id | [email protected] |
| Website | https://www.icicibank.com/Personal-Banking/cards/prepaid/fastag/index.page?#toptitle |
| Grievance Cell Info | |
| FAQ Section | FAQ and Terms of Use |
| Address | ICICI Bank Towers, Bandra-Kurla Complex, Mumbai 400 051. |
ICICI FASTag Info
| Company Name | ICICI FASTag |
| Business Info | FASTag, ICICI FASTag, Renew FASTag, new Fastag, Recharge Issue, Blocked Fastag, Customer Care ICICI FASTag |
| Mobile App | Andorid App | |
| Name: Reena Sachan | Complaint Registered on (January 22, 2021 12:32 pm) |
| State: Uttar Pradesh |
Money debited (Rs 105/-; TX ID- 729770837)) from my ICICI fast tag on 22 Dec 2020 at Mahuvan Toll Plaza (situated somewhere between Agra and Delhi highway) without my car traveling through that toll plaza on day 22/12/2020. Also, ICIC fastag customer care numbers are too busy (viz- 18002100104 & 18602670104) to take calls from my side. Kindly see into the matter and do needful.
|
| Status of Complaint: Approved | |
| Request: Very Urgent | |
| Solution Provided |
| Name: Satish Mishra | Complaint Registered on (January 3, 2021 6:03 pm) |
| State: Uttar Pradesh |
I have recharge 500 in icici bank fastag by e toll app on 2 January 2021 time is 10:00 am My account debited 500 and when I check my fasting not received 500 Customer id 13208023 Fastag is Icici bank fast. please check. |
| Status of Complaint: Approved | |
| Request: Very Urgent | |
| Solution Provided |
| Name: Sanjoy Biswas | Complaint Registered on (December 22, 2020 5:07 pm) |
| State: Maharashtra |
Dear Team, I have applied for ICICI Fastag on 17th Dec 20 (online) and it was mentioned that Fastag will be delivered within 8 days. Now 5 days over but not received any details from ICICI. Customer ID- 13139576. Now, I have to travel from this weekend and fastag not received yet. pl suggest and do the needful. Regards
|
| Status of Complaint: Approved | |
| Request: Very Urgent | |
| Solution Provided |
Hi Sanjoy
|