Netmeds Customer Care 24×7 Helpdesk {Refund, Cancel Order, Wallet, Login, Delivery Issue} Online Complaint

Netmeds Customer Care Helpdesk:, India Ki Pharmac is the largest online Medicine & Health Product Platform in India. The NetMeds is a part of Dadha & Company – which was established around 1904 in India. Netmeds appoints MS Dhoni as a brand ambassador in 2018. NetMeds Mobile App is also popular with overall 4.3 ratings out of 5 by 182,923 users (as of 8 Oct 2020).

NetMeds Customer Care Number Call 24×7 Helpdesk. Cancel Order, Status of Refund, Retrun, Wrong Medicine, Expiry Date, Refer Earn, Wallet, Out of Stock,  showing retry retry error Message (No Service in my City PIN Code).

Netmeds Customer Service Support/ Helpline

Article About Netmeds Online Medicine – Customer Helpdesk/ Grievance Cell
  1. Order Medicine
  2. Diagnostic Tests
  3. Doctor Consultation
  4. Healthcare/OTC Products
  5. Monthly Medicine Refills
Company Netmeds Marketplace Limited
Mobile App Yes
Offers/ Affiliates Yes

Netmeds Online Complaint

Here are few complaints by the customers of NetMeds.

  1. Doctor Consultation issue
  2. Delay in Medicine delivery
  3. NetMeds Order Cancelled after payment
  4. COD not available
  5. Wrong Medicine delivered
  6. Lab Test Booked but no one coming to collect sample
  7. Report status/ Lab Blood Test report
  8. They collect consultation fee up-front but don’t offer any consultation
  9. Not deliverable to my PIN Code (Service not available in my City/ Village)

Note: Contact NetMeds Customer Care or Submit Online Complaint to get assistance 24×7 Helpline Number.


Netmeds Customer Care

Phone Number 07200712345
Email Id [email protected]
Grievance Cell Info Ms. Mathangi Sathyanarayanan
Netmeds Marketplace Ltd.
5th Floor, EA Chambers (Express Avenue)
No 49 & 50 L, Whites Rd,
Royapettah, Chennai,
Tamil Nadu 600014

Phone: 072007 12345
Email[email protected]
Time: Mon – Sat (9:00 – 18:00)

FAQ Section FAQ and Terms of Use
Address Netmeds Marketplace Ltd.
5th Floor, EA Chambers (Express Avenue)
No 49 & 50 L, Whites Rd,
Royapettah, Chennai,
Tamil Nadu 600014

Netmeds Info

Company Name Netmeds
Business Info Online Medicine, Doctor Consultancy, NetMeds Online, NMS Wallet
Mobile App Andorid App | iOS

Name: Minal Bhagat Complaint Registered on (May 30, 2022 2:23 pm)
State: Maharashtra

Name: Minal Bhagat
My Order Id: 16519317859052216A
Payment made via Paytm
Transaction Id : UPI/212763188689/UPI Intent/paytm-8736773@Paytm Payments/PTMea142c712a0948e9b8b97454fc5a718
Payment Date: 07/05/2022
Total Amount for the above order: 2,986.68/-

Till date, I can’t receive the amount for the declined order. I already called your customer care service 3 times. Now more than 15 days passed but there is no response from your side. Whether the amount debited from my account is refunded to me or not.

(Netmeds Order Declined Refund not Credited)

Status of Complaint: Approved
Request: Very Urgent
Solution Provided

Hello Minal
Netmeds Order Declined Refund not Credited – You need to track the transaction details on the website.

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