Red Carpet Customer Care Online Complaint: The Red Carpet is very popular in providing Credit Line Cards (Master Card, Rupay Card), Personal Laon, Ecommerce Loan, and Credit Card to the users. To Apply for Loan – you need to download the official App “Red Carpet” and apply for Rs 500/- to Rs 10,000 (based on CIBIL Score). Also, you can upgrade Ruby Card to Physical Card (Debit Card).
Contact RedCarpet Customer Care – Register Online Complaint/ RedCarpet APP Complaint (OTP, Adhaar, EMI Payment, Loan Rejected, Upload Document Failed), Contact Grievance Officer. Close Account/ Get Physical Debit Card, Convert Virtual to MasterCard/ Rupay Card.
RedCarpet App Complaints:
Here are few complaints in Dec 2020 regarding New Loan repayment & EMI Payment issue.
- Issue in login/ OTP is not coming
- Red Carpet App is loading/ There is no option to reload
- EMI Payment URL/ App Failed
- Not able to apply for New Loan/ Top-UP Loan
- Block Card/ Generate PIN< UPI,
- Issue in Linking Aadhaar Card
You get a virtual Mastercard/ Rupay card and optionally upgrade to a physical card
RedCarpet Loan Customer Care Number
| Article About | RedCarpet Customer Support/ Helpdesk |
| Company | RedCarpet Tech Pvt Ltd |
| Services |
|
| Loan Amount | ₹500 to ₹10,000 |
| Duration | Depends on your CIBIL/ Credit Score. |
| Interest Rates | Please check |
| Documents (for Quick Loan) |
|
| Website | https://www.redcarpetup.com/ |
Example of Loan:
Example for 6 months, ₹10,000/- credit line, 2% interest rate p.m:
- Application fee = ₹499 + GST = ₹588/-
- Interest = ₹1200
- Total cost to customer in 6 months time = ₹11,788
RedCarpet Charges (Card, ATM Withdrawal, Loan)
| Interest Rate | Min | Max | Gst | Terms | Example |
|---|---|---|---|---|---|
| Activation fees (Card) | 0 | 3,000 | Additional | Based on the customer profile | Rs 300 + GST as applicable on Rs 10,000 credit limit |
| Processing Fees (Card) | 0% | 8% | Additional | Based on customer repayment behavior & profile | Rs 60 + GST as applicable on every Rs 2000 of credit amount available on the card at 3%. |
| Cash/Cheque Collection Fees | 0 | 1000 | Additional | Based on customer preference & logistics | Rs 100 + GST as applicable in case cash collection requested by the customer |
| Payment Bounce fees | 0 | 1000 | Additional | Based on the customer profile | Rs 100 + GST as applicable in case customer is late more than 2 days |
| Overdue Recovery Fees | 0 | 1000 | Additional | Based on customer promise to pay | Rs 500 + GST as applicable in case customer for repeated delinquencies |
| ATM Cash Withdrawal Fees | 2% | 2% | Additional | Minimum transaction – Rs 1000 | Rs 20 + GST as applicable in case customer withdraws Rs 1000 |
| Interest Rate | 0% | 10% | Additional | Based on the customer profile | Rs 360 interest per month on Rs 10000 utilized at 3% per month |
RedCarpet Customer Care
| Phone Number | |
| Email Id | [email protected], [email protected] |
| Website | https://www.redcarpetup.com/ |
| Grievance Cell Info | |
| FAQ Section | FAQ and Terms of Use |
| Address | RedCarpet Tech Pvt Ltd, Building 1, Hundred Feet Road Ghitorni Metro Station, New Delhi, Delhi 110030 |
RedCarpet Info
| Company Name | RedCarpet |
| Business Info | Personal Loan, RedCarpet Loan,, Business Loan, RedCarpet Helpdesk, RedCarpet Fraud, RedCarpet Reviews |
| Mobile App | Andorid App | |
| Name: Vikash | Complaint Registered on (June 12, 2021 6:33 pm) |
| State: Rajasthan |
I want to pay the RedCarpet Loan amount. Can you help me how to Pay the Regular EMI. |
| Status of Complaint: Approved | |
| Request: Very Urgent | |
| Solution Provided |
Hi Vikash
|
| Name: Rithvik | Complaint Registered on (June 12, 2021 6:27 pm) |
| State: Telangana |
I want to pay amount of RS.1000 |
| Status of Complaint: Approved | |
| Request: Very Urgent | |
| Solution Provided |
Hi Rithvik
|
| Name: M Venkatesh | Complaint Registered on (June 9, 2021 5:23 pm) |
| State: Telangana |
Hello dear team, |
| Status of Complaint: Approved | |
| Request: Very Urgent | |
| Solution Provided |
| Name: ashok kumar | Complaint Registered on (January 21, 2021 12:24 pm) |
| State: Other Countries |
I have paid my all dues from RED carpet ruby card but Red Carpet app show bouncing charges |
| Status of Complaint: Approved | |
| Request: Very Urgent | |
| Solution Provided |
How to update kyc
I want to deactivate my card
I just applied the loan for 4200 they told me that u are eligible so i paid a fee of 590rs for card its been more than 10 days there is no loan no card no mail from them its just a fraud so i just wnt my money back i am trying to contact them bust the helpline number is not answering due to pandemic
Hi Alasahaf, You can contact RedCarpet Helpdesk via App.
My card lock unlock no my problem sloven me
im call 10 time is not call me
your company
Till now Why my card is not replaced
I have paid my emi on time and you people charged me for late fine this is the second time I have been facing this issue second time and I have raised a complaint but there is no response.
Will paid due amount total but I didn’t not get any massage from red-carpet and in the app was showing like due amount so I try to contact red-carpet but no use not connected and mail was done no response please resolve what happened and account was debited amount please help
Red carpet duwara mene koi loan nhi liya hai frod loan mere cibil me show horha hai isko turant hata de nhi to red carpet pr cort cas kruga frod loan no. CDS07112021001003 7/10/20 jiski jankari mujhe cibil pr se mili hai
My acc baan pls remove my baan
Please provide my noc i have paid my all payment with intrest date of 18th of feb 2022 kindly provide my N O C
I want customer care num to talk regarding my loan
Loan bill payment issue not accept red carpet app payment.2 month to till time many mail send but no response your team.