RedCarpet Complaint/ Customer Care Number: App Not Opening, OTP, Aadhaar Verify Issue

Red Carpet Customer Care Online Complaint: The Red Carpet is very popular in providing Credit Line Cards (Master Card, Rupay Card), Personal Laon, Ecommerce Loan, and Credit Card to the users. To Apply for Loan – you need to download the official App “Red Carpet” and apply for Rs 500/- to Rs 10,000 (based on CIBIL Score). Also, you can upgrade Ruby Card to Physical Card (Debit Card).

Contact RedCarpet Customer Care – Register Online Complaint/ RedCarpet APP Complaint (OTP, Adhaar, EMI Payment, Loan Rejected, Upload Document Failed), Contact Grievance Officer. Close Account/ Get Physical Debit Card, Convert Virtual to MasterCard/ Rupay Card.

RedCarpet App Complaints: 

Here are few complaints in Dec 2020 regarding New Loan repayment & EMI Payment issue.

  1. Issue in login/ OTP is not coming
  2. Red Carpet App is loading/ There is no option to reload
  3. EMI Payment URL/ App Failed
  4. Not able to apply for New Loan/ Top-UP Loan
  5. Block Card/ Generate PIN< UPI,
  6. Issue in Linking Aadhaar Card

You get a virtual Mastercard/ Rupay card and optionally upgrade to a physical card

RedCarpet Loan Customer Care Number

Article About RedCarpet Customer Support/ Helpdesk
Company RedCarpet Tech Pvt Ltd
  • Redcarpet Card
  • Matercard, Rupay Credit Line Physical card
  • Personal Loan
  • Ecommerce Loan
Loan Amount ₹500 to ₹10,000
Duration Depends on your CIBIL/ Credit Score.
Interest Rates Please check
Documents (for Quick Loan)
  • ID Proof
  • Address Proof & PAN card
  • Selfie.

Example of Loan:

Example for 6 months, ₹10,000/- credit line, 2% interest rate p.m:

  • Application fee = ₹499 + GST = ₹588/-
  • Interest = ₹1200
  • Total cost to customer in 6 months time = ₹11,788

RedCarpet Charges (Card, ATM Withdrawal, Loan)

Interest Rate Min Max Gst Terms Example
Activation fees (Card) 0 3,000 Additional Based on the customer profile Rs 300 + GST as applicable on Rs 10,000 credit limit
Processing Fees (Card) 0% 8% Additional Based on customer repayment behavior & profile Rs 60 + GST as applicable on every Rs 2000 of credit amount available on the card at 3%.
Cash/Cheque Collection Fees 0 1000 Additional Based on customer preference & logistics Rs 100 + GST as applicable in case cash collection requested by the customer
Payment Bounce fees 0 1000 Additional Based on the customer profile Rs 100 + GST as applicable in case customer is late more than 2 days
Overdue Recovery Fees 0 1000 Additional Based on customer promise to pay Rs 500 + GST as applicable in case customer for repeated delinquencies
ATM Cash Withdrawal Fees 2% 2% Additional Minimum transaction – Rs 1000 Rs 20 + GST as applicable in case customer withdraws Rs 1000
Interest Rate 0% 10% Additional Based on the customer profile Rs 360 interest per month on Rs 10000 utilized at 3% per month


RedCarpet Customer Care

Phone Number
Email Id,
Grievance Cell Info
FAQ Section FAQ and Terms of Use
Address RedCarpet Tech Pvt Ltd, Building 1, Hundred Feet Road Ghitorni Metro Station, New Delhi, Delhi 110030

RedCarpet Info

Company Name RedCarpet
Business Info Personal Loan, RedCarpet Loan,, Business Loan, RedCarpet Helpdesk, RedCarpet Fraud, RedCarpet Reviews
Mobile App Andorid App |
Name: ashok kumar Complaint Registered on (January 21, 2021 12:24 pm)
State: Other Countries

I have paid my all dues from RED carpet ruby card but Red Carpet app show bouncing charges
(EMI Related Red Carpet)

Status of Complaint: Approved
Request: Very Urgent
Solution Provided

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How to update kyc

Aryan saxena

I want to deactivate my card


Hi need bangalore office address

ashutosh tiwari

please send me link of payment

Shivam Bhadwal

I don’t have adhar card updated then how I fill application form

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