Red Carpet Customer Care Online Complaint: The Red Carpet is very popular in providing Credit Line Cards (Master Card, Rupay Card), Personal Laon, Ecommerce Loan, and Credit Card to the users. To Apply for Loan – you need to download the official App “Red Carpet” and apply for Rs 500/- to Rs 10,000 (based on CIBIL Score). Also, you can upgrade Ruby Card to Physical Card (Debit Card).
Contact RedCarpet Customer Care – Register Online Complaint/ RedCarpet APP Complaint (OTP, Adhaar, EMI Payment, Loan Rejected, Upload Document Failed), Contact Grievance Officer. Close Account/ Get Physical Debit Card, Convert Virtual to MasterCard/ Rupay Card.
RedCarpet App Complaints:
Here are few complaints in Dec 2020 regarding New Loan repayment & EMI Payment issue.
- Issue in login/ OTP is not coming
- Red Carpet App is loading/ There is no option to reload
- EMI Payment URL/ App Failed
- Not able to apply for New Loan/ Top-UP Loan
- Block Card/ Generate PIN< UPI,
- Issue in Linking Aadhaar Card
You get a virtual Mastercard/ Rupay card and optionally upgrade to a physical card
RedCarpet Loan Customer Care Number
| Article About | RedCarpet Customer Support/ Helpdesk |
| Company | RedCarpet Tech Pvt Ltd |
| Services |
|
| Loan Amount | ₹500 to ₹10,000 |
| Duration | Depends on your CIBIL/ Credit Score. |
| Interest Rates | Please check |
| Documents (for Quick Loan) |
|
| Website | https://www.redcarpetup.com/ |
Example of Loan:
Example for 6 months, ₹10,000/- credit line, 2% interest rate p.m:
- Application fee = ₹499 + GST = ₹588/-
- Interest = ₹1200
- Total cost to customer in 6 months time = ₹11,788
RedCarpet Charges (Card, ATM Withdrawal, Loan)
| Interest Rate | Min | Max | Gst | Terms | Example |
|---|---|---|---|---|---|
| Activation fees (Card) | 0 | 3,000 | Additional | Based on the customer profile | Rs 300 + GST as applicable on Rs 10,000 credit limit |
| Processing Fees (Card) | 0% | 8% | Additional | Based on customer repayment behavior & profile | Rs 60 + GST as applicable on every Rs 2000 of credit amount available on the card at 3%. |
| Cash/Cheque Collection Fees | 0 | 1000 | Additional | Based on customer preference & logistics | Rs 100 + GST as applicable in case cash collection requested by the customer |
| Payment Bounce fees | 0 | 1000 | Additional | Based on the customer profile | Rs 100 + GST as applicable in case customer is late more than 2 days |
| Overdue Recovery Fees | 0 | 1000 | Additional | Based on customer promise to pay | Rs 500 + GST as applicable in case customer for repeated delinquencies |
| ATM Cash Withdrawal Fees | 2% | 2% | Additional | Minimum transaction – Rs 1000 | Rs 20 + GST as applicable in case customer withdraws Rs 1000 |
| Interest Rate | 0% | 10% | Additional | Based on the customer profile | Rs 360 interest per month on Rs 10000 utilized at 3% per month |
RedCarpet Customer Care
| Phone Number | |
| Email Id | help@redcarpetup.com, support@redcarpetup.com |
| Website | https://www.redcarpetup.com/ |
| Grievance Cell Info | |
| FAQ Section | FAQ and Terms of Use |
| Address | RedCarpet Tech Pvt Ltd, Building 1, Hundred Feet Road Ghitorni Metro Station, New Delhi, Delhi 110030 |
RedCarpet Info
| Company Name | RedCarpet |
| Business Info | Personal Loan, RedCarpet Loan,, Business Loan, RedCarpet Helpdesk, RedCarpet Fraud, RedCarpet Reviews |
| Mobile App | Andorid App | |
| Name: ashok kumar | Complaint Registered on (January 21, 2021 12:24 pm) |
| State: Other Countries |
I have paid my all dues from RED carpet ruby card but Red Carpet app show bouncing charges |
| Status of Complaint: Approved | |
| Request: Very Urgent | |
| Solution Provided |