True Balance Complaint Customer Care Number (Earn Money, Personal Loan) Grievance Officer



True Balance Loan/ Earn Money App Complaint/ Customer Care: Balance Hero (Popularly know) by True Balance is online Platform in South Korea and India. Via this App, you can Earn Money, Sell Products, Get Commission, Pay Various Bills, Recharge etc.  The Personal Loan feature is also available with very less processing fee/ charges. You can borrow Rs 1000 to Rs 50,000 Loan by KYC Verification.

The True Balance is developed by Charlie CEO, Jay Yi CCO(Chief Creative Officer), Martin CTO (Is True Balance is Chinese App?). Balancehero India Pvt. Ltd is registered at Gururam, Haryana, India.




Services by True Balance App:

  1. Recharge
  2. Electricity
  3. Gas
  4. DTH
  5. Water
  6. Shop
  7. Insurance
  8. Gold
  9. Train tickets
  10. Refer & Earn
  11. Shopclues

Call the True Balance Customer Care Helpdesk, Repayment, KYC, Loan is rejectes, Top-Up Loan, Referral Commission is not credited, Fee Points – Harrasment Loan SMS, Calls SPAM.

True Balance Personal Loan Customer Helpdesk

Article About True Balance Loan Helpdesk/ Online Complaint
Company Balancehero India Pvt. Ltd
Services Personal Loan
Bill Payment
Earn Money Online
Sell & Share E-Commerce Products
Charges 30% APR
Loan Amount ₹ 1,000 to ₹ 50,000/-
Mobile App Yes (True Balance – Instant Cash Loan Approval In 5 Min)
Website http://truebalance.io/

Earn Money Online

18+ Age: You must be over 18 years in age to become a member
Verification: Download the app & complete your KYC with PAN and Aadhaar card
Share and Sell:  Share the products on True Balance and sell them to friends & neighbors
Earn Cashback: Receive money by selling, make a payment from True Balance wallet to earn Cashback (Free points)!
Use Free points: Use your Free points for the next transaction and keep the customer’s money



True Balance Customer Care

Phone Number 01204001028 Monday to Saturday between 9AM to 6 PM (excluding national holidays)
Email Id [email protected]
Website https://truebalance.io/about/company/
Grievance Cell Info
Level 1 Call helpline number for general inquiries or complaints
Phone:0120-4001028 (Paid Number)Operational from Monday to Saturday between 9AM to 6 PM (excluding national holidays)
First Resolution Time: 4 working days
If any case needs additional time, TrueBalance will inform the reason for the delay to the customers and will provide the expected timelines for resolution of the issue.
Register queries through App: Raise your concern through the help section in the app
Level 2 First Response Time: Within 48 hours (2 working days)
Phone:01204001028.Operational from Monday to Saturday between 9AM to 6 PM (excluding national holidays)
First Resolution Time: 4 working days
If any case needs additional time, TrueBalance will inform the reason for delay to the customers and will provide the expected timelines for resolution of the issue
Level 3 Email at ‘[email protected]’ with registered mobile number
First Response Time: Within 48 hours (2 working days)
Address: Balancehero India Pvt. Ltd., 5th Floor, The Circle.Work, Huda City Center, Sector 29, Gurugram, Haryana – 122001
First Resolution Time: 4 working days
If any case needs additional time, TrueBalance will inform the reason for delay to the customers and will provide the expected timelines for resolution of the issue.
Level 4 If the customer’s issue is not resolved even after contacting various complaint resolution channels or in the timelines mentioned above or if the customer is not satisfied with the response, he/she can reach out to –
Customer Grievance Nodal Officer – Tanvi Arora
Email: [email protected]
Contact No. 7428196828 (Timing : 9:30 AM to 6:00 PM)
Address: Balancehero India Pvt. Ltd., 5th Floor, The Circle.Work, Huda City Center, Sector 29, Gurugram, Haryana – 122001
First response time: 2 business days
Resolution time: Less than 30 days

FAQ Section FAQ and Terms of Use
Address Huda City Centre Metro Station, 5th floor, sector – 29, Gurgaon, Haryana 122001, India

True Balance Info

Company Name True Balance
Business Info
Mobile App Andorid App |



Name: Sanjay thakor Complaint Registered on (May 31, 2022 6:12 pm)
State: Gujarat



Hello true balance my problems my old bank account sbi hai but other reasons she who account close ho gya hai to new account add Karna hai please help mi


(Update Bank Account at True Balance)

Status of Complaint: Approved
Request: Very Urgent
Solution Provided




Hi Sanjay thakor
You can request to change the bank account. Kindly do connect to the helpdesk of True Balance.


Name: Neetu devi Complaint Registered on (April 7, 2022 12:28 pm)
State: Uttar Pradesh



My name is Neetu Devi Level-up Loan with Loan id – #TBLV04-10422-3242000 (True Balance NOC send please thankyou


(My NOC Levelup Loan)

Status of Complaint: Approved
Request: Very Urgent
Solution Provided




Hi,
You need to login to your account. Check status. If everything is fine. Just raise the ticket. You will get NOC. Thanks.


Name: ARSHAD Complaint Registered on (June 11, 2021 12:03 pm)
State: Uttarakhand



Pan card issue all ready says your pan card link other mobile number but my old number is permanently banned please solve my problem as soon as possible Thank you


(Pan Card Link to Another Account)

Status of Complaint: Approved
Request: Very Urgent
Solution Provided
Name: Md Salim Alam Complaint Registered on (June 4, 2021 1:45 pm)
State: Bihar



Mera pan card already bata rha hai , please solve my problems ,


(Pan card issue True Balance)

Status of Complaint: Approved
Request: Moderate
Solution Provided
Name: Sri RANJAN CHAKRAVARTY Complaint Registered on (May 13, 2021 11:53 am)
State: Assam



Sir, With bigg respectively I beg to state that I was a loan customer of the True balance app by the phone number 936xxxx07. But for a unconscious reason my account is blocking till.
My KYC details are genuine and proved by ur ekyc system. I want to use ur app for loan in my ADHAAR linking phone number 93xxx3181. And my bank account linking number is 6900739142. Therefore I want to change my true balance app account in my 6900739142 number now.
Sir, above sentences are written by me truly and my consern. I requested therefore u to solve my matter as soon as possible.
Urs faightfully
Ranjan Chakravarty.
690xxxx42/93xxxx181


(Kyc)

Status of Complaint: Approved
Request: Very Urgent
Solution Provided



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Sunil Kumar Dehury

Sir I am SUNIL KUMAR DEHURY why not take me loan

Rajesh Rajendran

Sir mi if missing pls link send for mi number 9080647976 2id logout panalama

Sujendra surve

Hi

Sujendra surve

Hi I am sujendra surve not taken loan

Nasim khan

Sir I am Nasim khan Not take me lone

N VASANTH

I can’t able to apply the loan, already KYC completed

PURNA CHANDRA BAURI

My mobile number not registered your app why?

Ayub Khan

Sir Mera pan card already bata raha hai

Raghunath Karande

Dacumant load but not lone me

Prithveeraj Panchal

Sir muje loan kyo nahi milra level up ka

Nikitesh gajanan sahare

Plz cancel my loan application

Asha Vijayan

Hello i am submitted appl, and i am kyc docu ment verified, but my adhar number linked mob. No not expected why, please tell me

Ashoka T

I am already update pan but how complete loan process update pan

Deep Rana

SIR ABHII MILEEGA

Vijay Kumar
RAJITH

I have completed my kyc successfuly. Let me whats the next step to get loan.

Yogesh Rathor

My pan card is already add in kyc but in this app required pan card details

Shrishail Alure

I cant go on my next level

Sircilla srinivas

My money not received my bank why

Ravi

My account already created and I paid my olan amount and now ur not allowing to long my account. Kindly resolve it.

Aftab sayyed

I am already update pan but how complete loan process update pan

Rajat kumar

Sir hamari jo payment aur meri frind ki jo payment hai vo hum next month ki 10 january ko hum full payment kar dengay

Rajat kumar

Sir aap plz contact kare humsay 🙏🙏🙏i

MD REHAN ALAM

Sir please help me KYC problem

Last edited 5 months ago by MD REHAN ALAM
MD REHAN ALAM

Sir KYC problem q bata raha hai hme samajh nahi aa raha hai please help me sir

Dnyaneshwar Jadhao

Mera pan card already bata rha hai , please solve my problems ,
(Pan card issue True Balance)

Basavarajaswamy v

Sir I am already 2 loan taken and close the loan, what happened sir next loan not approved pls suggest me

Parasuraman R

What rejected my loan

Rohit

Sir pan card no krn to baad next step ni chlda agge

B. Ravikumar

Sir Mera pan card already bata raha hai

0Sir Mera pan card already bata raha hai

0Sir Mera pan card already bata raha hai

LELLAPALLI SREENIVASULU

My bank account details are correct.why loan amount not cridit.

Anwer khan

Blocked I’d how to reused

Mahesh

Sir please my account recovery please

Himmat Singh

KYC problem

Husain shaikh

Sir m husain my pan card is already complete with you onather number plzz disable that number old number 7400413931

Sujan byapari

Sir 3 days bake I apply lon but don’t response any company side

Rajkumar

Take my loan from true balance and settled my due for one month now apply again for true balance but not accepted my loan application my KYC already completed

Soumya ranjan sahoo

Sir my pan alerady completed use ..

Dadarao Danve

Mera pan card already Bata raha hai

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