Vi Customer Care Helpline Number | eSIM, REDX, Amazon Prime, Netflix Plans

Vodafone & Idia new App called “My Vi” is All on One service type service. After the merger of Idea and Vodafone, they have subscribers of approx 42.2 Crores, but as of Sept 2020, the Subscribers drops of 30.3 Crores. The Vi App is designed to provide most services i.e. New Connection, 4G, 5G, eSIM, Movies & TV Series Watch, REDX Plans, Recharge, Pay Bills, Vodafone + Idea SIM etc.

Vi Customer Care & Support is available 24×7 – The IPL 2020 Streaming is only available on Hotstar. Check Vi IPL 2020 Plan & Activate Watch Live Cricket. Also, the REDX Subscription Benefits – Netflix, Amazon (12 Months) 3 Month/ 6 Months and 9 Months Plan. The Exit Charge of Rs 3000/- is applicable.

Vi eSIM Charges & Features

An eSIM stands for “Embedded Subscriber Identity Module” that is embedded inside your device. It is a digital SIM that allows you to use a Vi™ postpaid number without using a physical SIM.

Vi™ mobile postpaid customers from Mumbai, Gujarat, Delhi, Maharashtra, and Goa. (More Details)

Vi Amazon 50% Discount (How to Activate)

For Vodafone & Idea Subscribers & New SIM, the Amazon Prime Membership charges is available at 50% discount. This offers is exclusive to the Youth (Age 18 to 24 years). Please do check the Terms and Conditions.

Exclusive Youth Offer! Get 50% off on 1 year Amazon Prime membership. Offer Valid for Vi™ U Prepaid Customers between the age of 18-24

Vi Customer Care 24 X 7 Contact Service Number

Below is the State Wise/ Circle Wise Customer Care Support numbers.

Enquiries and RequestsComplaints
CirclesShort CodeLong CodeShort CodeLong Code
UP (E)19998890123451988576000198
Andhra Pradesh19998480123451989848009198
Himachal Pradesh19998820123451989882900198
Jammu & Kashmir19990860123451989086046198
Madhya Pradesh19998260123451989826000198
Maharashtra & Goa19998220123451989822000198
Rest of Bengal19990930123451989093100198
Tamil Nadu19990920123451989092000198
UP (W)19998370123451988941000198

Netflix Plan in Vi REDX

Which Netflix plan is offered with REDX?
You can choose to be on any Netflix plan worth Rs499, Rs649, and Rs799 per month. We will offer a credit of Rs 5988 in Netflix account once you register through Vi™ App. This credit will be exhausted based on the Netflix plan you are active on.

  • Eg. If you are active on 499 per month plan with Netflix, a credit of 5988 will be cover you for 12 months
  • If you are active on 649 per month plan with Netflix, a credit of 5988 will cover you for 9.2 months
  • If you are active on 799 per month plan with Netflix, a credit of 5988 will cover you for 7.4 months

Vi REDX Exit Fee Charge of Rs 3000/-: . In case you wish to move out of the plan within 6 months, you will be charged a token fee of Rs.3000 as early exit charges.

Helpline Details

Vi™ Helpline Number DetailsVi™ Contact Number
Customer Helpline (ShortCode)
(from your Vi™ Mobile Number)
Customer Helpline (Long Code)xxxxx12345
Complaint Helpline
(from your Vi™ Mobile Number)
Complaint Helpline (Long Code)xxxxxxx198
VAS Deactivation155223
Do Not Disturb1909
Data Activation/ Deactivation1925
Tele verification59059
Mobile Number Portability Helpline18001234567
Sakhi Helpline1800123100
Emergency Alert (Sakhi Helpline)55100
Mobile Number Portability (MNP) Helpline18001234567

What benefits will I get with a ViTM Postpaid connection?

You will enjoy a host of benefits with ViTM Postpaid: Unlimited calls and data rollover.
Amazon Prime membership on RED 499 and above.
Netflix subscription on RED 1099 and above.
Free access to ErosNow, Zee5 and SonyLiv content on ViTM movies & TV.

Vi Complaints – Customer Care

Here are the complaints that are registered by the Customer against the My Vi App.

  1. Not able to get information of Net Usage, SMS, Calls
  2. Red Family plan Complaint
  3. REDX Plans – Charged more
  4. Exit/ Change REDX Plan
  5. Claim 1 year Netflix Plan issue on My Vi App

Vi App Customer Care

Phone NumberWhatsApp – 9654297000
Email Id[email protected], [email protected]
Grievance Cell InfoFrom Monday to Friday, between 10:00 am and 6:00 pm.

While appealing to the Appellate Authority, remember:

  • You must file the appeal within 30 Days of the expiry of the complaint/request resolution time limit specified by Vi™ care.
  • You need to provide your complaint docket number while contacting the Appellate Authority. This will help the Appellate Authority to get your entire case history.
  • The docket number of your appeal will be communicated to you. The appeal will be decided within 39 working days from the date of filing your complaint.

FAQ SectionFAQ and Terms of Use
AddressVodafone Idea Limited (formerly Idea Cellular Limited),
An Aditya Birla Group & Vodafone partnership,
Birla Centurion, 10th Floor, Plot No. 794, B Wing, Pandurang Budhkar Marg,
Worli, Mumbai – 400 030 India

Vi App Info

Company NameVi App
Business InfoVi Recharge, 4G, 5G SIM,
Mobile AppAndorid App |

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Shalu Verma

Please growth my MX takatak account 🙏🏻🙏🏻 all videos not show

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