Vodafone & Idia new App called “My Vi” is All on One service type service. After the merger of Idea and Vodafone, they have subscribers of approx 42.2 Crores, but as of Sept 2020, the Subscribers drops of 30.3 Crores. The Vi App is designed to provide most services i.e. New Connection, 4G, 5G, eSIM, Movies & TV Series Watch, REDX Plans, Recharge, Pay Bills, Vodafone + Idea SIM etc.
Vi Customer Care & Support is available 24×7 – The IPL 2020 Streaming is only available on Hotstar. Check Vi IPL 2020 Plan & Activate Watch Live Cricket. Also, the REDX Subscription Benefits – Netflix, Amazon (12 Months) 3 Month/ 6 Months and 9 Months Plan. The Exit Charge of Rs 3000/- is applicable.
Vi eSIM Charges & Features
An eSIM stands for “Embedded Subscriber Identity Module” that is embedded inside your device. It is a digital SIM that allows you to use a Vi™ postpaid number without using a physical SIM.
Vi™ mobile postpaid customers from Mumbai, Gujarat, Delhi, Maharashtra, and Goa. (More Details)
Vi Amazon 50% Discount (How to Activate)
For Vodafone & Idea Subscribers & New SIM, the Amazon Prime Membership charges is available at 50% discount. This offers is exclusive to the Youth (Age 18 to 24 years). Please do check the Terms and Conditions.
Exclusive Youth Offer! Get 50% off on 1 year Amazon Prime membership. Offer Valid for Vi™ U Prepaid Customers between the age of 18-24
Vi Customer Care 24 X 7 Contact Service Number
Below is the State Wise/ Circle Wise Customer Care Support numbers.
|Enquiries and Requests||Complaints|
|Circles||Short Code||Long Code||Short Code||Long Code|
|Jammu & Kashmir||199||9086012345||198||9086046198|
|Maharashtra & Goa||199||9822012345||198||9822000198|
|Rest of Bengal||199||9093012345||198||9093100198|
Netflix Plan in Vi REDX
Which Netflix plan is offered with REDX?
You can choose to be on any Netflix plan worth Rs499, Rs649, and Rs799 per month. We will offer a credit of Rs 5988 in Netflix account once you register through Vi™ App. This credit will be exhausted based on the Netflix plan you are active on.
- Eg. If you are active on 499 per month plan with Netflix, a credit of 5988 will be cover you for 12 months
- If you are active on 649 per month plan with Netflix, a credit of 5988 will cover you for 9.2 months
- If you are active on 799 per month plan with Netflix, a credit of 5988 will cover you for 7.4 months
Vi REDX Exit Fee Charge of Rs 3000/-: . In case you wish to move out of the plan within 6 months, you will be charged a token fee of Rs.3000 as early exit charges.
|Vi™ Helpline Number Details||Vi™ Contact Number|
|Customer Helpline (ShortCode)
(from your Vi™ Mobile Number)
|Customer Helpline (Long Code)||xxxxx12345|
(from your Vi™ Mobile Number)
|Complaint Helpline (Long Code)||xxxxxxx198|
|Do Not Disturb||1909|
|Data Activation/ Deactivation||1925|
|Mobile Number Portability Helpline||18001234567|
|Emergency Alert (Sakhi Helpline)||55100|
|Mobile Number Portability (MNP) Helpline||18001234567|
What benefits will I get with a ViTM Postpaid connection?
You will enjoy a host of benefits with ViTM Postpaid: Unlimited calls and data rollover.
Amazon Prime membership on RED 499 and above.
Netflix subscription on RED 1099 and above.
Free access to ErosNow, Zee5 and SonyLiv content on ViTM movies & TV.
Vi Complaints – Customer Care
Here are the complaints that are registered by the Customer against the My Vi App.
- Not able to get information of Net Usage, SMS, Calls
- Red Family plan Complaint
- REDX Plans – Charged more
- Exit/ Change REDX Plan
- Claim 1 year Netflix Plan issue on My Vi App
Vi App Info
|Company Name||Vi App|
|Business Info||Vi Recharge, 4G, 5G SIM,|
|Mobile App||Andorid App ||
Vi App Customer Care
|Phone Number||WhatsApp – 9654297000|
|Email Id||[email protected], [email protected]|
|Grievance Cell Info||From Monday to Friday, between 10:00 am and 6:00 pm.
While appealing to the Appellate Authority, remember:
|Address||Vodafone Idea Limited (formerly Idea Cellular Limited),
An Aditya Birla Group & Vodafone partnership,
Birla Centurion, 10th Floor, Plot No. 794, B Wing, Pandurang Budhkar Marg,
Worli, Mumbai – 400 030 India
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