Zee Plex Customer Care – 24×7 Helpdesk/ Support – D2h, Zee5 Refund/ Cancel/ Reschedule – Online Complaint

Zee Plex Customer Care Number, Helpdesk Support (Online Complaint): Zee Entertainment on 29 September 2020 announced the launch of Zee Plex, Moto to bring theater to home “Cinema to home (C2H)” that will give access to watch new release movies (First Day First Show) directly on TV/ Smart TV/ Mobile Phone. ZEE Plex is a dedicated straight-to-streaming offering that will be available both online (through Zee5) and on TV DTH i.e. D2h Videocon, Tata Sky, Airtel Digital, Jio TV, etc.

Watch or Rent a Movies via on ZEE Plex and watch (Blockbuster Premier) Cinema to Home (C2h) on D2H, Tata Sky, Dish TV, Airtel, Zee Plex Rs 299/ Rs 199 Pay Per Movie.

Zee Plex Customer Care – 24×7 Helpdesk/ Support

Article About ZEE PLEX Customer Service Support, Call Center Helpdesk
Company Zee Entertainment Enterprises Limited (ZEEL)
  1. Pay Per View
  2. Movie Rent
  1. Rs 299/- Per Movie
  2. Rs 199/- Per Movie 
Rent Validity 48 Hours Only (After Renting a movie)
Pause/ Stop Feature Yes, Available (but after starting watching the movie, you need to finish within 6 hours, after that, the movie will be removed from your rent).
Watch on Multiple Device Yes Allowed (But One Device at a Time).
Mobile App There is no special/ separate Mobile App, but you can download ZEE5 App.
Website Check here

Videocon d2h – ZEE Plex Complaint

The Videocon d2h is also allowing you to RENT a Movie by using the ZEE PLEX. There are three channels (2 are Hindi and 1 in Tamil). ZEE Plex Purchase on Videocon d2h.

  1. d2h HD set-top box – LCN____ (HD) (Hindi) namely ZeePlex HD Screen 1
  2. d2h SD set-top box – LCN_____ (SD) (Hindi) namely ZeePlex Screen 1
  3. d2h SD set top box – LCN_____ (SD) (Tamil) namely ZeePlex Screen 2

Refund & Cancellation: There shall be no refund, cancellation or rescheduling of any Movie at your request. In the event the Company is unable to deliver a scheduled Movie for which you have already made payment, we may provide you with a refund, credit or access for a re-scheduled date, in its sole discretion. (Read More) 

ZEE Plex Movies List 2020

ZEEPLEX goes live on 2nd October 2020 with 2 blockbuster movies:

  • Khaali Peeli (Hindi) Rs 299/-
  • Ka Pae Ranasingham (Tamil) Rs 199/-
2 days of rental validity You have 2 days to start watching the movie once rented.
6 hours watch time validity You have 6 hours to finish watching the movie after you start.
Watch on multiple platforms You can watch the rented movie on the ZEE5 mobile app, ZEE5 website, and Smart TV*. You can also cast the movie.
Watch multiple times You can watch the rented movie multiple times during the 6 hour time after the first playback. After this, the rental will expire.
Multiple payment options You can rent movies on the ZEE5 website – via Credit Card, Debit Card, Net Banking, and Wallet*

Zee Plex Online Complaint

Here are few complaints by the ZEE PLEX Customers – Rent Movie on D2h Videocon, Dish TV, Tata Sky, XStream, Jio TV, NetFlix, Prime Videos, Airtel etc.

  1. I am not able to download movie on ZEE PLEX
  2. Movie is not available on ZEE5 Premium or ZEE5 Club Subscription
  3. Not able to watch movie on Laptop/ Smart TV/ Phone.
  4. Where to find ZEEPLEX Movies
  5. Rented Movie but now, it is deleted – Not able to watch
  6. I am unable to watch the ZEEPLEX movie that I rented
  7. Subtitles aren’t available for a particular ZEEPLEX movie
  8. Error in playing
  9. Watch after 6 hours, 2 Days Rent – Increase
  10. Re-Schedule ZEE PLEX Pay Per View Rent Movie timing

Note: You can submit online complaint. or just contact ZEE Plex Customer Care Helpdesk – Grievance Cell.

Zee Plex Customer Care

Phone Number
Email Id [email protected], [email protected]
Website https://www.zee5.com/zee-plex-movies-on-rent
Grievance Cell Info Grievances Support
Email: [email protected]

FAQ Section FAQ and Terms of Use
Address Z5X Global Zee Tower
Office 202 Dubai
Media City Dubai

Zee Plex Info

Company Name Zee Plex
Business Info Rent Movie, Pay Per View, Zee Plex, Zee5 Zee Plex, D2h Zee Plex
Mobile App Andorid App | iOS

Name: Omprakash Complaint Registered on (June 4, 2021 1:42 pm)
State: Haryana

Radhe movie booked on zeeplex channel show time 6.00 pm to 9.00pm on 25/05/2021. On time movie not start and missed call mobile no. No Response ..so it is a FRAUD CHANNEL of Airtel Tv

(Zeeplex chanel is fraud channel of Airtel TV)

Status of Complaint: Approved
Request: Very Urgent
Solution Provided

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Dinesh Singh Rai

I am not able to see zeeplex afer giving payment . My airtel d2h I’d is 3028409291.airtel customer care executive is not giving satisfactory answers

Ajay Kumar

Is the issue has been resolve

Ajay Kumar

Book the slaut of Radhe. Make a payment online. My set up box no is 3011185687-001. But not able to see the movie

banita rana

I am also no or able to see the movie my DTH Airtel no is 3023337307-001


Radhe movie ayaa nahi


i booked on 98xxxxx4551 ( 249) Radhey, when I login just show the message, but count see the mvies


what is going on

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