Not following the NHAI REGULATIONS BY THE KHAIRABAD TOLL PLAZA SITAPUR U.P

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    • #5891 Reply
      Nitendra mishra
      Guest

      Dear sir,
      I want to draw your attention towards my problem that i have passed through khiarabad toll plaza but due to some error in tolls scannig devices my fast tag was not scanned by the devices soo i request them to arrange hand machine to scan my fast tag but they declined my request very rudely and back my vehicle.to.cash lane and they scanned my fast tag at that lane .. So i kindly request you to take proper action to toll plazq employees and forced them to give facility to customers.
      As NHAI regulations give right us to go through the toll without paying any money if toll plaza scanning machines are not reading/scanning the fast tag.
      Yours

      Nitendra mishra

    • #5894 Reply
      Sarkari Mama
      Participant

      Hi Nitendra
      Sorry to hear that you have faced issue due to the non-functioning of FASTag Scanning Device. In this case, you must report it to the NHAI Toll-Free Number “1033”.
      All the NH has to accept FASTag.
      Good day.

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