Jio Mart Order was not placed but Money was debited from my account

Name: Poornima nachimuthu Complaint Registered
State: Tamil Nadu

I am Poornima. I ordered groceries on 25.06.20 in jio mart for 751.50 rupees. The order was not placed. But my money was debited from my account. I sent many times mail to jio mart. There was no proper response. Again I called to customer care. After waiting a long period then only call is connected. They ask me all details about the order and told me wait for 7days for refund. It is a very worst experience to me.

Complaint Status: Approved

Request: Very Urgent

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