Error Message: you have reached the limit of concurrent premium content that can be watched on this account

Name: Vinod Datar Complaint Registered
State: Maharashtra



I have subscribed to the sonyLIV premium for a monthly plan. I get this message on the 3rd day of watching the series The Scam. Please resolve it urgently and let me know the solution! Thanks.

Complaint Status: Approved
Current Status: RESOLVED

Request: Urgent



Complaint Suggestion




Hi Vinod Datar
Please go to Device or Phone Settings >>Apps >> SonyLIV >> Storage>> Clear cache and try again.
If the issue persists, write back to [email protected] along with your registered ID/phone number and device details. We’ll get back to you
Have a good day.



Note: This is not an official SonyLive App support or customer care service portal. We SarkariMama.com help, give suggestion and guide customers. You can always reach SonyLive App customer support via website/ app. If you more question, leave comment via comment box below.

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B.K. Das

I have subscribed SonyLiv for an year. But I can’t open the SonyLiv app in my Sony TV with model number KD43X7500F. If I open the app the TV screen remains blank. Please help me to resolve the issue as soon as possible.

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