SonyLIV App Complaint 24×7 Helpline Number Too Many Ads, Play Along KBC, Refund, Google Play Subscription

I have subscribed for a monthly subscription of Rs-299 for a 1 Month but I have been charged double or twice for the same package. Till when I will be refunded.

(Double Payment @Sony LIV)

I buy a Coupon code from Flipkart but than enter in Sony live app. The coupon code was not applied in Sony liv app.

(Subscription Flipkart Coupon Sony LIV Not Working)

SonyLiv app cannot be accessed on laptop,TV or mobile.

(SonyLIV App not working)

I purchased monthly subscription of sony liv on my computer through google pay . As shown on internet i went to ‘My Purchase’ and clicked to cancel but still my plan is not cancelled and money is not refunded. Please tell me how do I get my money back. I don’t have sony liv app in my mobile due to storage issues so please tell me how can I request for refund on computer.

(Regarding refund process)

I have registered for KBC Playalong gold app.by paying ₹999/- on 10th Nov.2020.But I find that the option is deactivated from my mobile no.74xxxx188 without any intimation.Please let me know the reason and restore the option.

(Sony LIV KBC Playalong Gold Deactivated)

I had already canceled my subscription through my refund of rs199 didn’t came plz refund it

(Refund Rs 199/- SonyLIV App)

Dear Sir/Madam

I Anurag Gawali I have purchased you Rs299 Order ID-111067436 LIV Premium, But i am Enable to see the Scam 1992 Series it is just in the Loading state for many time or refund my subscribed money. Please solve the problem as soon as possible.

(Cant See the Scam1992 Series)

My Name Is shown On Weekly Winners List. But Still, I Cannot get a Prize Yet.

(My Name Not in Winners List SonyLiv App)

Dear Sir

I have subscribed to SONY LIV two months back on a monthly debit basis (from UAE). But I find contents not suitable for my requirements and wanted to cancel the same at the earliest. But unable to do as there is no system to cancel the subscription and therefore, I am debited every month even if I am not watching.

Regards

Rajan Naik

(Not able to cancel subscription, resulting in auto debit to credit card)

I am not able to watch the premium episodes. When I go for watching the episodes it asks to become a premium member whereas I am already a premium member.

(Watching Premium Content Issue on Sony LIV App)

Unable to play KBC play along

My friend had logged in to his account from my device and when I tried to log in to my account I am unable to get my account back it displays my friend’s account

Even Subscribed to annual plan only to play kbc play along

I have tried uninstalling the app and again reinstalled it but nothing changed

Pls help

(Unable to login to Kbc play along)

Sir I am playing KBC PAG .In episode no 35 in which Moheeta Sharma came I got 7 lakhs plus two lakhs total 9 lakhs but that day my score did not change and though sahi jawab was given not shown.sgain in another episode in which Nazia naseem came I got 3 lakhs but no change in score and rank.today episode 6500 was not given to me .also question was not coming  two or three options were not coming .I am very much annoyed with KBC and sony. they gave me vouchers for subscription 999 I applied it was showing successful but still I am not able to play gold. how can I get har din lakhpati.everydagi get more than 1 lakh but still I don’t win.whst is this.please correct my score episode 35 or 36 in which IPS mohita sarma came.otgerwise I will write to CEO and amitabh bachan as nd do consumer

(KBC play along regular score Sony liv)

live cricket match not live it’s buffering all the time …do immediate action

(live match not working)

1. I want to cancel my sonyliv Subscription.
2. Please turn off auto renewal.
3. I didn’t want any future amount deduction from my bank account.
4. Please cancel my subscription.

(Cancel my subscription)

when it started Streaming on sonyliv so some error or something it was coming 12+ then again 18+ then again 12+. I just want to know the real age rating. Pls help

(ek duje ke vaaste 2)

Sir, mene kal 18-11-2020 ko kbc me 100₹ ka prize jita redeem bhi kiya par abhi tak mere account me pesa nhi aaya

(Payment Pending)

I was playing KBc by opening the app sony LIV.Two episode I scored 3lakhs Something in one and another yesterday I attempted the jackpot 7 crore questions I submitted it and when I saw they told right answer already I was on 1 lakh 85 thousand ,600 another 7 lakhs should be added it did not .Also from last episode naseem played for 1 crore and ,7 crore I got 3 lakhs something but score is not added and rank is increasing not decreasing.everytime my one lakh not added up.submit button sent and score is increasing but last day it did not add up.

(KbcPAG nonsubscriber)

I was watching programs smoothly till yesterday. Today, I get a message at the opening screen “Ad Blocker Detected’ and it is stuck there. I do not want to disable Ad Block, but when I click at ‘No thanks!’, it is not getting registered. When one gets some free time to watch the OTT, such disruptions are really annoying. I have never experienced such problems with Netflix or Amazon Prime. Please resolve it most urgently.

(Get Stuck at Ad Blocker Detected in SonyLIV App)

Hi this is to inform that since one week I have not received my earnings for KBC DHAMAKA and daily kbc and Ludo.

Thank you

(Sony LIV games)

Dear sir

Kbc season 12 date 11/112020 i win  700000 point and add my sony liv app
But some times  point deduced my aap so check  and add my point

Bechoo ram gond
Mo-7869032489
———- Forwarded message ———
From: Bechoo ram gond <[email protected]>
Date: Thu, Nov 12, 2020, 9:21 AM
Subject: Complaint for kbc point

(Kbc point lost)

Hello Team,

I have no idea which team supports these complaints as I have already sent several emails to Liv Support and other email address. I have been sending emails since Oct as my subscription is not working for Sony Liv and I paid for it twice. One in Sep and another payment got deducted in Oct and till now I have got no resolution.
This is highly unprofessional and can’t be expected this kind of worse customer experience from such a brand name.

(Subscription related issues)

With the subscription of 199 I was playing kbc  my rank on 2.11.2020 was 90652 but today my rank in the leader board is showing zero. please update.

(KBC Score and rank)

hello dear… i have taken a 1-month subscription and still cant watch videos. such super content in the 3rd class system.
Fix your problems urgently or else you will lose your fame and customers too. shortly you will be in a news.

(SonyLIV App Subscription Problem)

I play the ludo premier League game my team is Mumbai and my rank is third but I did not get any money

(Ludo premier League game)

i have subscribed 399 yearly plan of sony live, but I cannot watch scam1992 Harshad Mehta web series & other shows..So I won’t cancel my subscription & get my money to be refunded immediately

(Refund of money by cancelling subscriptions)

I bought a subscription for 1 year, payment done, and deducted from the account but still not getting a subscription.

(payment deducted but still not getting subscription)

Premium Paid but Sony Liv app not opening on my Desktop PC

(Premium Paid but Sony Liv app not opening on my Desktop PC)

KBC was not activated after taking a subscription. Pl cancel it refund amount.

(Pl Cancel Subscription and Refund. As it was not working)

I am a new subscriber to sonyliv app. On 29.10.20, I made a monthly subscription payment of Rs 299/- . The amount was debited from my account but the subscription failed due to some technical issues. I made another payment of Rs. 299/- which was successful. Now, my subscription is active but Rs. 299/- which have been paid twice has not been credited to my account. Please look into the matter and do the needful.

(Payment deducted but plan not activated)

Sir

1. My score in any team is shown less. There is a difference of 30,000 points. Why?
2. When I joined with 199 subscriptions, why do I get the “join for free” option in the App? Can it not take directly to me the Sonyliv App?

(Different scores for Individual Teams)

I have paid 612.02 for annual subscription as shown in the app. But still it hasn’t been activated. Kindly check and do the needful ASAP.

(Annual subscription)

Unable to watch scam 1992 also change email address this [email protected] (correct)

(Unable to watch scam 1992)

I am a new subscriber to sonyliv app. On 20.10.20, I made a monthly subscription payment of Rs 299/- . The amount was debited from my account but the subscription failed due to some technical issues. I made another payment of Rs. 299/- which was successful. Now, my subscription is active but Rs. 299/- which have been paid twice has not been credited to my account. Please look into the matter and do the needful.

(Subscription amount double payment)

SonyLIV are you doing fraud with me? I have lost my all KBC cricket game points.

(KBC SonyLIV App Issue)

Subscription for KBC PAG is still not activated while the subscription amount was deducted two times from my bank account… So why it is not activated after the amount was deduct from my account… I want to play this game….. Through play along gold… Pls solve my problem..

(Subscription of KBC PAG is still not activated)

I have paid for the premium subscription but it is not letting me access to the premium content.Please look into the matter urgently.

(I have paid for the premium subscription but it still doesn’t allow me to watch premium content)

I took a premium SonyLIV subscription but it’s not been activated

(I took premium subscription but it’s not been activated)

Hi,
I have taken a premium subscription. I was able to play the first mince episodes of scam 1992 but the last episode is not playing. I tried on two different TVs and is not working.  Tried in latest Samsung smart pled tv also. I have raised three complaints in the last two weeks so far in the app and yet I have got no response to any complaint. Please advise.

(Not able to play content)

Hi, I have subscribed for sonyliv annual subscription on Monday. But still the subscription is not active. I have raised the query on Twitter as well as on app. But still, the problem is not resolved.

(Subscription amount deducted but subscription still not active)

Dear Sir

Last evening, I had subscribed for the SonyLiv app through Amazon fire paying an Annual subscription of Rs 749.25.  The premium services have not been activated, every time I attempt to log in, it says ‘pay for premium service’.

I called up Amazon Customer Care, and they mentioned that the plan is active and I need to reach out to SonyLiv Customer care. Kindly sort the issue.

Regards
Prabu Doss

(Sony Liv Susbricption – not activated, currently says subscription cancelled)

I am unable to Play/ Join in kbc play along gold Quiz

(My 199 subscription is not working KBC Play Along Gold)

I made a payment of 999 for 1 year, but I am unable to view sonyliv on my tv. No code to view on tv is showing on my registered mobile number. Please solve my problem on a very urgent basis

(Unable to view content on my tv)

Amount has been deducted but SonyLIV subscription is not activated

(SonyLIV subscription is not activated)

i am a premium subscriber but i am unable to watch the content on my TV. While signing in i am not getting the code to activate Tv.. can you please help me out on this

(Unable to watch content on TV – SonyLIV App)

Subscription taken 999 The content is not seen on TV.

(The content is not seen on tv Urgent)

Can you please check why I am getting this error while playing the second episode of ‘Scam 1992’? Thanks, You have reached the max limit of simultaneous viewing of premium content on this account

(You have reached the max limit of simultaneous viewing of premium content on this account)

Hi,
For the past 2 days, my SonyLiv Premium Subscription is showing that I am watching on more than 2 devices.

I have ever watched only one – my laptop!!
Please reset and solve this issue. I am going mad.

Devendra Saksena
997xxx 975 / 9958xxx76

(My Sony Liv Premium Subscription is not working)

Thank you SarkariMama.com for helping me. Now, My SonyLiv Subscription is working fine. I have followed your instruction.

Thank you.

(SonyLiv Suscription is working now)

Hello Sir,
Lottery muje dt.27 se fak coll aa rahe ki Dwayne Jonson foundation me aapke mob.no.per lottery lagi hai rastha aap hi bata sakte

(Fake Call Lottery Dwayne Jonson Foundation)

Hello Team
I have paid Rs 199/- for 1 Month Subscription of Sony LIV Premium. I am not able to watch a premium movie, shows. Please help.

(Paid Rs 199/- for SonyLiv Subscription but Not Active)

I have subscribed to the sonyLIV premium for a monthly plan. I get this message on the 3rd day of watching the series The Scam. Please resolve it urgently and let me know the solution! Thanks.

(Error Message: you have reached the limit of concurrent premium content that can be watched on this account)

I’ve taken subscription 299 and still not able to watch live shows and Sony liv originals

(not able to watch sony liv after taking subscription)

Dear Sir,

Firstly payment has been made from my account Rs. 299/- (SonyLIV) one-month subscription, but still, the subscription hasn’t been started?

Thanks
Devendra
9xxx616

(Rs. 299/- Subscription Not Started)

Hello Sir/Mam,

(Charge 2 times on my credit card for same package)

We have paid 999 for one year subscription. It is not reflecting in the premium package starting off. It is still asking for payment. We paid through credit card, from TV. We want to see some shows and we are stuck. Please call urgently .

(Subscription not starting after paying 999)

Dear sir

I have paid 999/- Today mistakenly for a yearly subscription.
I wanted to buy a 1-month subscription.
I have 2 queries :

1) Firstly payment has been made from my account, but still, the subscription hasn’t been started ??
2) I have paid a yearly subscription mistakenly,

I wanted to buy a one-month subscription kindly refund my extra amount

Regards
Vivek Singh Verma:: 98xxx033

(I wanted to buy 1 month subscription, mistakenly I had opted for yearly subscription)

Dear Sir
I have already paid 999 for an annual subscription still I am unable to watch the series as they are showing that subscription has not been taken. kindly help.
Regards
Vivek Singh Verma

(I have paid full 1 year premium subscription amount but my account has not been activated)

I want to cancel my premium, I paid to SonyLIV KBC gold premium, 199 for 1 year, I want to cancel it

(I want to cancel my premium Subscription)

Today I subscribe SonyLIV premium but I am not able to see the series, of The Scam 1992 the Harshad Mehta E2 shown error on this what could I do.

(The Scam 1992 The Harshad Mehta – SonyLIV)

Maine 299 ka Sonyliv play Along gold ke liye premium liya tha 28 sep. 2020 ko jo28 oct.tak valid hai lakin Aaj 9 Oct. Ko hi Mera premium activate nahi ho Raha hai. Order I’d 93660857 hai jomaine Abhi Tak point arjit liye the wo bhi delete ho Gaya hai

(Rs 299 SonyLIV Play Along Gold Points Deleted)

Hello,

I am a customer of Sony Liv And a few days ago I purchased a subscription of Sony liv but after3-4 days it is showing to purchase the subscription again

(Activation of subscription)

I have paid Rs.699 for Liv Premium Subscription and then Rs. 323.30 too to upgrade it for Liv Special+ subscription. But, it is not yet activated. Even after taking Liv Special+ subscription, I’m not able to play KBC Play Along Gold. It shows that it’s not yet started working. Kindly show your concern on this matter and take suitable steps to solve my problem. Waiting for your positive feedback.

(Live Special+ Subscription is not yet activated)

I have got the message that rupees in 199 have been transacted from my bank and also got a message from Sony that I am a successful member of Sony liv app but I am not able to register for KBC gold.

(Not able to register KBC gold)

Hacker is playing KBC in my Sony Liv account using her email id in my account. My email id he removed and enter her email id and I don’t know how to change the email id. I tried to change the email id in the profile section but there I can only Change my name not the email

Please Help

(HELP TO GET MY ACCOUNT BACK)

Guide me to register SonyLIV. I want to register for Sony LIV App.

(How to register in Sony LIV)

I am only able to change my name not phone number and email id.  And I have deregister all devices which are not my
Can you please talk me in live chat like WhatsApp, telegram

(Please Help – SonyLIV Change Email ID)

I have complaint to update my email id today morning from app and email but still no reply from Sony liv
When they will reply

Please reply fast

(Sony Liv customer care is not responding)

Someone has hacked my Sony Liv account and change my email id.
PLEASE HELP ME HOW TO UPDATE MY EMAIL ID IN SONY LIV ACCOUNT

(How to Update Email-ID on SonyLiv)

Hi,
I have subscribed the Rs 199 plan for playing KBC gold , plan is subscribed, but i am unable to play KBC gold as when i click it take me to as subscription page , i can see that subscription is done on my account, but still not activated , so if this plan does not work, please refund my money ASAP.

(199 Plan has been subscribed but not able to play KBC Gold)

Money is deducted from my bank account but subscription is not added

(Subscription not added @SonyLIV App)

I paid Rs. 699 for the subscription of 6 months duration. The motive of taking such subscription was to play PAG Gold of your popular show KBC. But, my subscription is not activated as still I’m not able to play PAG Gold. Please reply and do some favour regarding this problem.

(Subscription not activated SonyLIV)

I have subscribed the plan 199/year. But not able to register or open the KBC PLAY ALONG. What is the problem

(Not able to Play KBC Play Along)

I paid amount of Rs. 999/- for premium plan for Sony Liv app, for I want play KBC with this app, and I paid amount on the date of 30.09.2020, but till today my subscription plan not activated, If any thing wrongly entered by me so please correct them and activate my subscription plan, as early as possible I want to play daily KBC Program, when I ready for to play of KBC game show it asking the again select the plan and paid the amount, I paid the amount of Rs. 999/- Google pay on the Dt. 30.09.2020 so please activated or change the wrongly, activated by me, I did not want the sarkarimama .com, so please correct the whatever mention by me.

(My subscription plan is not activated on Sony Liv app)

I have paid subscription (liv premium) Rs 699/’ for SIX months but I am unable to play KBC PLAY ALONG GOLD. Kindy resolve this problem as soon as possible.
NB-ID NO IS 94305951

(LIV PREMIUM SUBSCRIPTION (RS 699/- FOR SIX MONTHS) NOT ACTIVATED)

I purchased subscription plan  for ₹ 399 / year for playing KBC play along gold on 01/10/ 2020 through debit card but when I click on KBC play along for playing KBC play along gold there was only option for KBC play along regular, So I logout my sonyliv ID then go to setting & clear cache memory after that I reboot my mobile then again open sonyliv app & login again but still my problem is not resolve . Kindly requested you  that resolve my problem as soon as possible so that I can play KBC play along gold.

(My subscription of 399₹/year is not activated)

Hi,

My name is Hirakant Singh.I am register my self for sonyliv last night (October 1,2020).
I registered for playing KBC play along. First register for 199 plan and my balance deduct accordingly.
I play kbc play along till first break on tv. Again when kbc start and I was login in app this was again bring me in registration page and when I enter the existing Gmail ,I got message that this was already register but not bring me play along page. I thought that plan was not allowed access so I take premium plan .Plan activated and my balance deduct but not able to participate kbc play along from home.

Now let me know why my balance deduct if you people not activate or allow me to play kbc play along.

Please short out the problem and help me to participate in kbc ghar baithe play along immediately, or refund my balance .

(Amount deduct but subscription not activated)

I have paid Rs 400/ for Subscription for Premium SonyLIV Content but I am not able to watch. Please help. My subscription of ₹400/- is not working and I want refund

(My subscription of ₹400/- is not working and I want refund)

Have subscription of premium content for 1 month previously m watching the content but from today onwards it’s saying close another tabs and m not able to watch.

(SonyLiv Close Another App Error)

i have subscribed 199 pack on 29 sep 2020, but unable to open the app and play the kbc play along gold on my mobile.

(Unable to play KBC Play Along)

(I am a subscriber but am unable to watch premium content on my android phone)

I have paid your subscription charge of Rs199/yearly for playing kbc play along on 30-09-2020 though SBI Debit card but I realize that I cannot play KBC play along .so l want to resolve my problem so that I can take part in KBC play along

(KBC Play Along is not working after Payment)

Hi Team,

There is a problem while playing KBC as the submit button gets hidden in the add and I am unable to press the submit button…. first of all why there is advertisement during the KBC questions.

Please rectify the same.

Aloysius

(Advertisement in the middle of Playing KBC)

Sir, Kindly stop displaying ‘now streaming ads. at the bottom of mobile screen while ‘play along‘ of KBC is being televised.

It hides the ‘submit‘ button so the answers cannot be submitted.
Thanks

(Ad at the bottom of mobile screen KBC Play Along Gold)

I had purchased sony liv+ subscription, however, every time I try to watch live tv, it says “Sorry, you have reached the limit of concurrent premium content that can be watched on this account. Please close other videos and try again or upgrade your plan”

Even after paying the amount, i am not able to watch shows what’s the benefit then.
Kindly resolve this issue asap

(Sony Liv App Not Working)

I have subscribed liv premium(299) but premium content not playing.

(I have subscribed liv premium but content not playing)

I have paid your subscription charge of Rs199/yearly for playing kbc play along on 29-09-2020 though Paytm but I realize that I cannot play KBC gold irrespective of playing KBC regular .so l want to resolve my problem so that I can take part in KBC gold

(My subscription of RS 199/ yearly is not activated)

I have paid for Sony Liv my subscription plan for a premium pack of Rs. 999/- for 365 days on the date of 28/09/2020 till today it is not activated (plan) when I open the app (Sony Liv) on the screen shows update new version, so I update the app but till today it is not activated, and I paid subscription plan amount with Net Banking of Google pay please solve the problem as soon as possible, I won’t play KBC Play Along Gold with Sony Liv app.

(My subscription plan is not activated on Sony Liv App)

My subscription not activate and 199 rupee subscription for play along with gold.

Please activate this subscription play along gold

(Subscription is not active KBC Play Along)

We have paid for 1 month on Sony LIV app yesterday, the money has been deducted but it is not working. Tried many options uninstalled the app and done everything else too but it is still not working and showing go premium even after giving money. Please check through it and reply as ASAP.

(Sonyliv not working after being paid)

Amount of rs. 199 deducted from paytm wallet against subscription but subscription not activated

(Amount deducted but subscription not activated)

I have subscribed to SonyLiv App and payment deducted but the subscription is not working, kindly help and please refund my money
Thanks and Regards
Anuj Tripathi
886xxx8355

(Subscribed for one month but subscription not working)

I have done the Payment on SonyLIV for Premium Subscription, but till not I am not able to Watch the SonyLIV Premium Shows/ TV Movies etc.
My Payment Details: Collect I’d:-C2009282116059306373593 and Transaction ID:- P2009282116210582405803

(Payment is done but not subscribed)

I paid for the subscription to Sony liv and the money was also deducted but I did not become a member.

(My Subscription is not Activated on SonyLiv)

I have subscribed for one year and made the payment Rs 199 per year from Paytm. But subscription not activated asking for payment again.

(My Subscription is Not Activated)

I want my Rs199 refund. I have been charged twice for a subscription. Still, my account subscription is not activated yet.

(Charged twice for subscription and not yet get subscribed)

Hi Team,

I have my subscription by mistake. Could you please cancel my request and reactivate my subscription again.

Regards,
Mayank

(Wrongly cancel my subscription)

I charged twice for a subscription on SonyLIV – Refund of money please

(Payment issue at SonyLIV App)

I am unable to watch sonyliv – Subscribed for one year but unable to watch the SONILIV

(Subscribed for one year but unable to watch the SONILIV)

It’s been more than 10days now I have paid 299 for sony liv subscription. However, it is not activated. It’s very disappointing and I feel cheated.

(Paid for subscription but not getting activated)

I have subscribed SONYLIV, my mobile number is 981xxxx8100 but my account showing a different unknown mobile number 989xxxx8773

(Wrong Account Detail @SonyLIV App)

I subscribed – 399 yearly. Still not able to watch series Jl50. Why? Yay! Your LIV Special+ subscription is now activated. Order ID: 93512308. Your subscription will auto-renew on 24 Sep 2021.
https://ev.sonyliv.com/2sZyF.

(Subscription not activated)

My SonyLIV SUbscription is not active. Please help.

(SonyLIV Premium Subscription Not Activated but Money Deducted)

Hi,
I have completed my subscription but the amount has been deducted but yet is asking me to subscribe again. I would request you to plz look into it and activate my subscription on an urgent basis.

.

(Subscription Not Renewed)

I have been charged Rs 999 for my yearly subscription but it shows that I do not have any active subscriptions but when I try to subscribe again then it shows the subscription will start from 2021 which means I have a subscription actively working. Please start my subscription asap or return my money back.

(Subscription will start from 2021 SonyLIV Complaint)

I have recharged with ₹199 & ₹200 for yearly subscription, but still I am not able to watch sony tv. Pls. Do the needful

(Recharged SonyLIV Plan but Not able to Watch Sony TV)

(SonyLiv Not able to watch premium shows)

I am unable to redeem AJIO Coupon which I have received fo 1-year subscription. Please look into this.

(Unable to redeem AJIO Coupon in SonyLIV)

I have subscribed for one year and made the payment.. But still I’m not able to watch the premium series.

(Not able to watch premium shows even after payment)

Hi,
I have subscribed for 12 month prime subscription(₹999) of Sony liv for a year but the membership has not been activated. The payment was made through amazon prime. order number: D01-3287678-9253462

(Not able to view prime after subscription for one year)

(SonyLiv Unable to view premium content even after payment)

I am not able to see all the episodes of kutumb serial. Only 30 episodes of kutumb serials are visible on the Sony Liv app.

(Not able to see my favorite show)

Have paid Rs 999 on 31 August 2020 for Sony liv Premium amount deducted from account but channel not activated asking for payment again.

(Sonyliv Premium not activated)

I have been writing about this issue to your customer care e-mail for more than 2 weeks but without any response.
You have promised to provide me ajio coupon worth Rs. 1000/- off on purchase of items worth Rs.2200/-  .Hence I have subscribed to sony liv app but the coupon cannot be redeemed and it’s valid only till 31-08-2020.

Pls sort this out or cancel my subscription and refund the fee

(SONY LIVE APP- PROMOTIONAL OFFER NOT VALID- COUPON ISSUE)