Refund Issue at Jiomart

Name: BJ Sreenivas Complaint Registered
State: Maharashtra

Dear SIr,

I have done an online purchase of Rs. 2721.50  on 01.01.2021.

After three days, groceries were not delivered and gone back as returned. Later I saw that amount is going to be refunded.

I was waiting for 15 days and still not refunded. I called 4 times your customer care and no use.

Today also I called two times and both the times my phone was disconnected.

Today 1 st time when called he abruptly disconnected my phone and 2nd time when I called Ms. Priyanka attended and she told me to be online to connect to another level of personnel and kept me on phone for 15 mins and the music kept on ringing. Finally, I had to disconnect.

This is not expected from your side.

Literally, I am fed up with the service.

Finally, I would like to understand whether I will get my money back or not?

Request you to please revert ASAP.


BJ Sreenivas, 77xxxxx97


Complaint Status: Approved

Request: Very Urgent

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