ICICI FASTag Complaint {Customer Care} Tag ID Blocked, Recharge, Duplicate – Request New FASTag

ICICI FASTag Complaint Helpline Number: ICICI FAST Tag Duplicate ID, FASTag Blacklisted Blocked – Toll is not deducted. ICICI FASTag Online Complaint Number. Contact ICICI FASTag Helpline Number.

Contact ICICI Fastag Customer Care for the Recharge Issue – Duplicate Tag, Damaged Fastag – Recharge Cashback on PayTM, Aamzon, PhonePe. ICICI FASTag Grievance Officer. (Customer Care)

Fees and Charges

Charges applicable on FASTag

Tag Joining Fee* Rs. 99.12 (including GST)


  • Buy FASTag and get an Amazon gift voucher* of INR 100.
  • Offer period: October 11, 2020 – November 30, 2020
  • To opt-in for the offer, give a missed call on 8141000850 from your registered mobile number.

*ICICI Bank Terms and Conditions apply:

  • Offer valid only for FASTag issued through Pockets/InstaBIZ/iMobile/Internet Banking/website within the offer period
  • Offer valid once per user
  • Eligible customers will be sent the Amazon voucher within 30 days of completion of the offer period.

*Amazon offer Terms and Conditions apply.

Tag Class Description Tag Colour Tag Deposit Threshold amount
4 Car / Jeep / Van Violet 200 200
4 TATA Ace and similar mini Light Commercial Vehicle Violet 200 100
5 Light Commercial Vehicle / Mini Bus Orange 300 100
6 Bus 3 Axle Yellow 400 100
6 Truck 3 Axle Yellow 500 100
7 Bus 2 Axle / Truck 2 Axle Green 400 100
12 Tractor / Tractor with trailer / Truck 4/ 5/ 6 Axle Pink 500 100
15 Truck 7 Axle and above Blue 500 100
16 Earth Moving / Heavy Construction Machinery Black 500 100

Note: Submit Online Complaint or contact ICICI FASTag Customer Care.

ICICI FASTag Customer Care

Phone Number 18002100104 (Toll-Free) 18602670104 (Tolled)
Email Id [email protected]
Website https://www.icicibank.com/Personal-Banking/cards/prepaid/fastag/index.page?#toptitle
Grievance Cell Info
FAQ Section FAQ and Terms of Use
Address ICICI Bank Towers, Bandra-Kurla Complex, Mumbai 400 051.


Company Name ICICI FASTag
Business Info FASTag, ICICI FASTag, Renew FASTag, new Fastag, Recharge Issue, Blocked Fastag, Customer Care ICICI FASTag
Mobile App Andorid App |
Name: Reena Sachan Complaint Registered on (January 22, 2021 12:32 pm)
State: Uttar Pradesh

Money debited (Rs 105/-; TX ID- 729770837)) from my ICICI fast tag on 22 Dec 2020 at Mahuvan Toll Plaza (situated somewhere between Agra and Delhi highway) without my car traveling through that toll plaza on day 22/12/2020.

Also, ICIC fastag customer care numbers are too busy (viz- 18002100104 & 18602670104) to take calls from my side.

Kindly see into the matter and do needful.

(Money Auto Debited from my ICICI fast tag- customer id: 10578836)

Status of Complaint: Approved
Request: Very Urgent
Solution Provided

Name: Satish Mishra Complaint Registered on (January 3, 2021 6:03 pm)
State: Uttar Pradesh

I have recharge 500 in icici bank fastag by e toll app on 2 January 2021 time is 10:00 am My account debited 500 and when I check my fasting not received 500 Customer id 13208023 Fastag is Icici bank fast. please check.

(Fastag payment related)

Status of Complaint: Approved
Request: Very Urgent
Solution Provided

Name: Sanjoy Biswas Complaint Registered on (December 22, 2020 5:07 pm)
State: Maharashtra

Dear Team,

I have applied for ICICI Fastag on 17th Dec 20 (online) and it was mentioned that Fastag will be delivered within 8 days. Now 5 days over but not received any details from ICICI. Customer ID- 13139576. Now, I have to travel from this weekend and fastag not received yet. pl suggest and do the needful.

Sanjoy Biswas

(ICICI FASTag Not delivered the Fastag – customer ID 13139576)

Status of Complaint: Approved
Request: Very Urgent
Solution Provided

Hi Sanjoy
You need to check the current status by calling ICICI Fastag Customer care 18002100104.
You will get help.

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