Corona Lockdown MedLife Customer Care 24×7 Helpline Online Complaint Order Delivery Refund Return


MedLife Customer Care Service Support: In Corona Lockdown staying home is the best way to tackle Coronavirus. But sometime you may need Urgent Medicine (Cancer, Padetriac, Pregnancy, General etc. ) are necessary. MedLife is the largest online Pharmacy Delivery Company in India. But sometime, you may get issue with placing orders, return, refund, delivery timing, cancelling orders, promo, cashback offers.

Here, is the official customer care available 24×7 helpline number to assist and help you. COVID-19 is epidemic by WHO. To stop spreading Coronavirus, Govt. of India PM Modi has extended it till 3rd May 2020. But from 21 April 2020, some relief has been given to the Green Zone and Orange Zone areas (District).

MedLife Customer Care Online Complaint

Medlife Online Customer Care Support via Chat/ WhatsApp/ Telegram is not available. But you can reach and register a complaint via Calling on 24×7 Helpline Number Get support via Email.

Here are few online Complaints against MedLife. You can also register complaint at MedLife App.


  1. My Order Cancelled automatically without proper informing to customers
  2. Order is rejected
  3. Refund of money – My order is cancelled
  4. Online Payment but Order is not placed (deleted)
  5. Received wrong medicines
  6. Return the Medicine
  7. Delivery of medicine is taking a long time
  8. Corona Lockdown Home Delivery rejected
  9. Not received complete medicine
  10. MedLife App is very slow

FAQ for Return Medicine @MedLife

As per the terms and condition and rules of Return at MedLife, you can place return order within 30 days. But some products i.e. Refrigerated has to be returned before 24 Hours. Also, check the return terms before placing your orders.

Now, to Place Return you have to call 186012341234 (Mention order number, sales invoice number name, and reason for return).

Refunds timeline:

Refunds for all eligible Returns are issued through the payment method used at the time of purchase, except for Cash on Delivery.

The time frame for different payment modes is given below:

Mode of PaymentMode of RefundTime frame
Credit cards / Debit CardsCredit cards/debit Cards5-7 business days*
Net BankingNet Banking Account (Credited to Bank Account)5-7 business days*
Cash on DeliveryNEFT to Bank Account3-5 business days*
E-WalletsE-Wallets3-5 business days

After a successful return, your money will be refunded in Bank account.

What MedLife has to say:

  1. Genuine Medicines
  2. Timely Delivery
  3. Easy Returns & Refunds
  4. Secure Payments
  5. Delivery in 24-48 Hrs




MedLife Info

Company NameMedLife
Business InfoOnline Medicine, Lab Test, Online Doctor
Mobile AppAndorid App | iOS

MedLife Customer Care

Phone Number186012341234
Email Id[email protected]
Websitehttps://www.medlife.com/contact-us
Grievance Cell Info

Name: Sriprasad T G
Email: [email protected]
Address: 5th Floor, Vaswani Centropolis, Langford Road, Shanti Nagar, Bengaluru 560025


FAQ SectionFAQ and Terms of Use



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