1mg Customer Care 24×7 Helpline Number (Refund, Return, Cancel)

1Mg Customer Care Helpline Number: When it comes to the search for Medicine (What it is for, uses, side effects etc.) You will encounter 1mg.com site. It is very popular and gives authentic information. Now, 1Mg also offers online Lab, Medicine, and Doctor Consultation via Website (1mg.com and Mobile App  – Android/ iOS).

1Mg Customer Care Service is available 24×7. Call the 1Mg Helpline Number to Book Test, Consulation, Retrun, Staus of Order. 1Mg Order cancelled, refund – Grievance cell 1Mg Customer Service.

At the Coronavirus Lockdown, demand and usage of online Pharmacy services has been increased. People are using popular Pharmacy Home Delivery services i.e. EasyPharmacy, MedLife, NedMeds, Practo, SastaSundar, Applo24x7, MedPlus Mart, Aayu, Lybrate, MFine etc.

1Mg.com is surely a popular choice as their services and conduct with the customer are always better. Also, the Return, Refund, and Cancellation of orders has easy terms and conditions.

1Mg Customer Care 24×7 Helpline Number

1mg App/ Website online orders helpline and support details are available. In case of any issue/ problem in placing orders, lab test or consultation with doctors. You can always connect to Toll-Free Support, Online Chat, Email or Phone Call.

About Article 1Mg Online Medicine, Test Customer Service Helpdesk
Company 1Mg
Services Online Medicine
Consultation Booking
Test/ Body Check
Online Support/ Help
Mobile App Yes

Coupon Code (PayTM, AmazonPay) 1Mg Orders

Want to get a maximum cashback, Place orders using the Coupon Code given below.

Min. Order Value Medicine Offers Coupon Code
₹ 800 Flat 18% off on allopathy medicines with minimum order value of ₹800 for new users. NEW18
₹ 500 Save 15% on allopathy medicines with minimum order value of ₹500. HEALTH15
Min. Order Value Health Products/OTC Offers Coupon Code
No minimum cart Up to 50% off on OTC/health products Not Required
Min. Order Value Labs Offers Coupon Code
₹ 800 Flat 20% off on Health Tests & Packages* LABS20
Min. Order Value Online Consultation Offers Coupon Code
₹ 49 Get 25% 1mg cashback on your first ever Premium eConsult. The maximum cashback to be earned is ₹125. Offer valid till April 30th. FIRST25

Return Rules of 1Mg Medicine

Do you want to return the Medicine ordered at 1Mg App/ Website. Here is the latest rules and conditions. Refund Policy. Non-Returnable Product: Certain categories of products marked as non- returnable on product page, will not qualify for the Return as per 1mg Return policy. The details of the non- returnable products are mentioned below:

Categories Type of Products
Baby Care Bottle Nipples, Breast Nipple Care, Breast Pumps, Diapers, Ear Syringes, Nappy, Wet Reminder, Wipes and Wipe Warmers
Food and Nutrition Health Drinks, Health Supplements
Healthcare Devices Glucometer Lancet/Strip, Healthcare Devices and Kits, Surgical, Health Monitors
Sexual Wellness Condoms, Fertility Kit/Supplement, Lubricants, Pregnancy Kits
Temperature Controlled and Speciality Medicines Vials, Injections, Vaccines, Penfills and any other Product, requiring cold storage, or medicines that fall under the category of speciality medicines.

To know more >> Return Policy of 1MG

  • Order placed through online wallet will be credited to the wallet; and
  • Order placed through cash on delivery will be refunded through fund transfer to the customer bank account.
Online Chat Support Check Here
Online Help Check Here
Online Complaint Check Here

1mg Online Complaint – Customer Service

Have you ordered medicine on 1Mg.com Website or App? not happy with 1Mg Order. Call the customer care toll free number or just submit online complaint/ feedback for recent order.


  1. Fraud calls from 1Mg to buy medicine
  2. Refund is not processed
  3. Automatically cancelled by orders
  4. Unable to clear cart.
  5. I paid money for a consultation but no one is giving me service.
  6. 1 mg cash issue. only 10% usable.
  7. Delay in Delivery of Medicine
  8. Corona Lockdown Home Delivery
  9. Wrong Medicine/ Expiry dates – No Bill
  10. Sample collected is “inaccurate” and I need to give another sample,
  11. Cancel Medicine cancelled
  12. Reschedule or cancel order
  13. Updated status as consignee is not available
  14. Refund money is not credited
  15. Not accepted my orders
  16. COD is not available
  17.  premium member but not getting service
  18. Booked Test – But no one came – Reschedued.

Note: You can register complaint online. or contact 1Mg Customer Service/ Helpline Number.


1Mg Customer Care

Phone Number 01244166666
Email Id [email protected]
Website https://www.1mg.com/contactus
Grievance Cell Info Sending a letter marked to the attention of “Grievance Officer, 1mg to Level 3, Vasant Square Mall, Pocket V, Sector B, Vasant Kunj, New Delhi-110070”, or
Email: [email protected]

FAQ Section FAQ and Terms of Use
Address Registered Address
Level 3, Vasant Square Mall,
Pocket V, Sector B, Vasant Kunj,
New Delhi-110070

1Mg Info

Company Name 1Mg
Business Info Online Pharmacy, Lab Test, Consult Doctor, Ayurveda Medicine
Mobile App Andorid App | iOS

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