Support for Hotstar VIP Account Customer Care: IPL 2020 Live Streaming will be available only on Hotstar+Disney App. But you need to have a minimum VIP Subscription to watch Live IPL Cricket Matches. Report complaint/ Login Or Subscription payment issue customers can contact Hotstar Customer Care online, chat, email, phone or even WhatsApp (if available). The Hotstar is a Digital Platform for Star Sports Live Actions. After Disney merging in Hotstar, it has become 3rd largest OOT Platform.
IPL Stream Issue Complaint – Hotstar VIP Subscription Login Asking to Pay Again Rs 399/- (Hang/ OTP Not Working/ Not able to Login) Not able to watch on Laptop/ Smart TV – OTP is expired.
Watch IPL 2020 Live Matches only on Hotstar+Disney App. The Jio TV will not show Start Sports Channel due to the broadcasting rights of IPL 2020. You need to activate the Jio TV + Hoststar Plan on JIO SIM. Just activate the Jio Plan for IPL 2020.
Hotstar+Disney Customer Care Helpline Support – Register complaint/ issue in VIP Plan, IPL 2020 Live Watch Submit Ticket, Rs 399 VIP Subscription – Jio, Airtel, BSNL, Vodafone/ Idea _ Vi App.
The Live Commentary of IPL 2020 will be >> Hindi, English, Malayalam, Tamil, Telugu, Marathi, and Kannada. So, You can select the Audio as per your choice. In case, there is any issue on Audio/ IPL Streaming. Please report it to the Customer Support Team – Call on TollFree Number, Twitter, Facebook. or Submit a Complaint.
Hotstar is now Hotstar Disney with unlimited fun/ sports/ movies and LIVE News TV Channel. During the Lockdown, Hotstar and Disney have joined. Disney, Pixar, Star Wars and Marvel Studios (Disney+) Hindi Dubbed, Telugu, Tamil, and other languages. Hotstar is the most popular video on demand app available for iOS, Google Play Store. Hotstar contents are accessed via the website, Android, iOS, FireTV, and Apple TV platforms.
Hotstar Customer Care Support
| Article About | Hotstar Complaint/ Support |
| Company | The Walt Disney Company |
| App Name | Hoststar+Disney |
| Country | As Disney+ Hotstar: India, Indonesia As Hotstar: Canada, Singapore (migrant workers only), United Kingdom, and the United States |
| Language Support |
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| Developed by | Novi Digital |
| Service Available | Via App (Windows, iOS, Android) | Via Website |
Hotstar Customer Service is available 24×7 to help user in case of issue/ problem in Live Streaming of Cricket, Football, News Channel, Movies – Dubbed Mobies on Hotstar. Resolve issues in Mobile App Apple TV, Smart TV, iOS and Android Smartphones. For the Windows Smartphone – Hotstar App is not developed. The user seeking help for Hotstar App can get complete support from the Customer Service Department of Hotstar.
| Hotstar VIP | Hotstar Premium | |
| Subscription Price | ₹365/year | ₹299/month or ₹999/year Trial: Rs. 299 plan comes with a 3 day trial period |
| IPL 2020 | Yes Available | Yes Available |
| TV Shows | Exclusive Hotstar Specials | Latest American Shows, Uncut, ad-free & minutes after America. |
| Movies | Many Free Movies | Hollywood Blockbusters Uncut & ad-free. |
| Sports | Live Sports: Including Cricket, Premier League & Formula 1 | Live Sports Including Cricket, Premier League & Formula 1. |
| India TV Shows | Latest episodes of Indian TV Shows at 6 AM every day | Latest episodes of Indian TV Shows at 6 AM every day |
| Bollywood Premieres | New Indian Movie Premieres |
Hotstar Customer Care Complaints
The Hoststar + Disney Customer Support team is available 24×7 to help and solve the issue/ problems. Here are few complaints, that are registered:-
- VIP subscription but not able to Watch Movies, Live Sports
- Issue in Login, Account Blocked
- Hotstar not working in Pakistan, Nepal Bangladesh, Sri Lanka
- Lots of Ads
- unblock VPN or proxy service
- NL-4030 error
- Not able to login in the account.
- PL -1101 error on all English content(Non-Indian content)
- My account is blocked
- Recover Hotstar account
- VIP/ Premium Subscription issue
- non-prime members not having movies
- code is incorrect OTP
- Lots of Ads running/ annoying Ads
- downloading something it is canceled by itself
- Hotstar App Error: Something bad happened to try later or reach out to their email id [email protected]
- You can’t download more than once (There is no file in my download section) Issue/ Solution of Hotstar “More than once download”
- The content playback is not supported on your device (After updating Hotstar).
- The contest playback is not supported. This pop-up shows when I play any video on my Hotstar.
Note: You can also submit a complaint here or connect to the Hostar VIP Customer Care Support Team.
Hotstar Customer Care
| Phone Number | 18003939939 |
| Email Id | [email protected] |
| Website | https://www.hotstar.com/in/ |
| Grievance Cell Info | Email: [email protected] Address: 21st Century Fox Star US LLC Avenues of Americas, 22nd Floor, New York, New York 10036
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| FAQ Section | FAQ and Terms of Use |
| Address | Star House, Urmi Estate, 95 Ganpatrao Kadam Marg, Lower Parel, Mumbai – 400013. |
Hotstar Info
| Company Name | Hotstar |
| Business Info | IPL Live Watch, Movies, Live Streaming, Live TV Channel |
| Mobile App | Andorid App | iOS |
| Name: Amol Mundhe | Complaint Registered on (May 2, 2021 2:09 pm) |
| State: Maharashtra |
Recharge for hotstar vip 399 Live Cricket IPL Not loading |
| Status of Complaint: Approved | |
| Request: Very Urgent | |
| Solution Provided |
| Name: Shailesh patel | Complaint Registered on (May 2, 2021 12:37 pm) |
| State: Gujarat |
Not able to watch LIVE Hotstar Cricket Match. Already 299 Recharge is done. |
| Status of Complaint: Approved | |
| Request: Very Urgent | |
| Solution Provided |
| Name: Bibhash chandra mahato | Complaint Registered on (February 7, 2021 10:03 pm) |
| State: Jharkhand |
I have already taken hotstar vip subscription but now this is not working please help. |
| Status of Complaint: Approved | |
| Request: Very Urgent | |
| Solution Provided |
| Name: Mohit patel | Complaint Registered on (November 7, 2020 8:18 am) |
| State: Bihar |
I am not able to view Hotstar Matches. VIP Subscription not working. Not able to watch Movies, IPL Matches. Hotstat VIP not working.
|
| Status of Complaint: Approved | |
| Request: Very Urgent | |
| Solution Provided |
| Name: sanjay mane | Complaint Registered on (October 30, 2020 10:03 am) |
| State: Maharashtra |
Already Hotstar recharge due date 25 Dec. 2020. But this month automatically Cut off money 299/- rs. my ICICI Bank account. |
| Status of Complaint: Approved | |
| Request: Very Urgent | |
| Solution Provided |
Hi sanjay mane Have you opted for Premium Hotstar Subscription? If not, then you can request refund of amount by contacting [email protected]
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| Name: Naim saifi | Complaint Registered on (October 26, 2020 10:16 pm) |
| State: Andhra Pradesh |
Humne new phone purchase kiya or usme usi no se login kiya or dubara recharge karne ke liye bol rha hai (Please help me 🥺) |
| Status of Complaint: Approved | |
| Request: Very Urgent | |
| Solution Provided |
| Name: Vicky | Complaint Registered on (October 24, 2020 11:19 am) |
| State: Haryana |
I activate 399 hotstar vip plan but ipl not working |
| Status of Complaint: Approved | |
| Request: Very Urgent | |
| Solution Provided |
Hi Vicky
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| Name: Sarveshvaran | Complaint Registered on (October 10, 2020 5:40 pm) |
| State: Tamil Nadu |
I activate 399 hotstar vip plan but ipl not working now. The subscription date is 14.06.2020 |
| Status of Complaint: Approved | |
| Request: Very Urgent | |
| Solution Provided |
| Name: Rohit arya | Complaint Registered on (October 6, 2020 11:27 am) |
| State: Uttar Pradesh |
i have lost my phone so i am not use hotstar VIP plz help me… for accessing Hotstar VIP plz….. |
| Status of Complaint: Approved | |
| Request: Very Urgent | |
| Solution Provided |
| Name: Abhishek Kumar | Complaint Registered on (October 3, 2020 9:26 am) |
| State: Bihar |
I have subscriptions but not streaming IPL
|
| Status of Complaint: Approved | |
| Request: Very Urgent | |
| Solution Provided |
Hi Abhishek Kumar
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| Name: Sanjay | Complaint Registered on (September 26, 2020 9:57 am) |
| State: Maharashtra |
The Hotstar IPL Matches are not Live – App takes too much time to start IPL Match. Please help. |
| Status of Complaint: Approved | |
| Request: Very Urgent | |
| Solution Provided |
Hi Sanjay,
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| Name: Shikhar | Complaint Registered on (September 24, 2020 9:28 pm) |
| State: Uttar Pradesh |
I am activated 399 hotstar vip plan but IPL is not working |
| Status of Complaint: Approved | |
| Request: Very Urgent | |
| Solution Provided |
| Name: MANTHAN | Complaint Registered on (September 24, 2020 10:51 am) |
| State: Gujarat |
i already paid 399 rs. but still i don’t see the live star sports channel.
|
| Status of Complaint: Approved | |
| Request: Very Urgent | |
| Solution Provided |
| Name: Tony | Complaint Registered on (September 24, 2020 10:16 am) |
| State: Kerala |
Ipl match not fully watch every time error please refund my money immediately. |
| Status of Complaint: Approved | |
| Request: Very Urgent | |
| Solution Provided |
| Name: Parikshit sharma | Complaint Registered on (September 24, 2020 10:14 am) |
| State: Uttar Pradesh |
I had a recharge of 399 .but still is not working. |
| Status of Complaint: Approved | |
| Request: Very Urgent | |
| Solution Provided |
| Name: TARUN BHATI | Complaint Registered on (September 21, 2020 5:59 pm) |
| State: Uttar Pradesh |
I am already vip member but I am not watch ipl & star sports channel |
| Status of Complaint: Approved | |
| Request: Very Urgent | |
| Solution Provided |
| Name: Raushan Kumar | Complaint Registered on (September 21, 2020 5:51 pm) |
| State: Bihar |
I am activate 399 hotstar vip plan but ipl not working |
| Status of Complaint: Approved | |
| Request: Very Urgent | |
| Solution Provided |
Hi Raushan Kumar
|
| Name: Alzabbar ali biswas | Complaint Registered on (September 21, 2020 5:43 pm) |
| State: Karnataka |
399 recharge vip Hotstar but not open live match Hotstar VIP 399 Recharge but not able to Watch LIVE IPL 2020
|
| Status of Complaint: Approved | |
| Request: Very Urgent | |
| Solution Provided |
| Name: Mohammad Shakeer | Complaint Registered on (September 21, 2020 5:25 pm) |
| State: Karnataka |
I have availed Hotstar VIP and I’m not able to watch or stream IPL keep getting error message as NM-4000 I Have reset my network settings restored phone since then I’m facing this concern please resolve asap |
| Status of Complaint: Approved | |
| Request: Very Urgent | |
| Solution Provided |
Hi Mohammad Shakeer Thankyou.
|
| Name: Jon rathi | Complaint Registered on (September 21, 2020 5:22 pm) |
| State: Rajasthan |
Hotstar Live Sports Channel are not streaming. Please help |
| Status of Complaint: Approved | |
| Request: Very Urgent | |
| Solution Provided |
| Name: lakhbir singh | Complaint Registered on (September 19, 2020 9:43 pm) |
| State: Punjab |
kya bakwas hai yeh kabi chalta hi nahi agar mobile me mobile data on kr k chalao to chalta hai or agar wifi on kar k chalao to chalta nahi yeh kya bakwas hai same error in laptop why this |
| Status of Complaint: Approved | |
| Request: Very Urgent | |
| Solution Provided |
| Name: THOMAS JOSEPH | Complaint Registered on (August 29, 2020 8:15 am) |
| State: Maharashtra |
Dear Sir / Madam, |
| Status of Complaint: Approved | |
| Request: Very Urgent | |
| Solution Provided |
| Name: Debasree Das Roy | Complaint Registered on (July 24, 2020 10:40 pm) |
| State: West Bengal |
When I subscribed Disney hotstar VIP the price Rs 399 deducted from my account twice.I want my money back. |
| Status of Complaint: Approved | |
| Request: Very Urgent | |
| Solution Provided |
| Name: SATHISHKUMAR | Complaint Registered on (June 8, 2020 9:11 am) |
| State: Tamil Nadu |
Hello team, |
| Status of Complaint: Approved | |
| Request: Very Urgent | |
| Solution Provided |
| Name: Udhya Kumar | Complaint Registered on (November 18, 2019 11:49 pm) |
| State: Tamil Nadu |
I have not receiving TV Channel on newly purchased Amazon Fire Stick on My TV
|
| Status of Complaint: Approved | |
| Request: Urgent | |
| Solution Provided |
Hi Udhya Kumar After Purchasing Amazon Stick you need to check the offers & channel list. Install the App/ Activate Plan & enjoy TV. If you have issue, please contact the Amazon Fire Stick Customer Care. Good day.
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| Name: Rohit Sharma | Complaint Registered on (October 6, 2019 10:25 pm) |
| State: Chhattisgarh |
I am not able to watch live cricket. I have updated Hotstar App. Please check this issue ASAP. |
| Status of Complaint: Solution Given | |
| Request: Urgent | |
| Solution Provided |
Hi
|