COVID-19 CashBean Loan EMI Refund Online Complaint, Customer Care & Support

Cashbean Loan EMI Refund under the COVID-19 RBI Moratorium Relief of 3 Months EMI Deferment | Contact Cashbean COVID-19 Customer Care Support to Refund and Delay Loan EMI due to Coronavirus Lockdown. Stop Auto Debit NACH of Loan EMI

Cashbean is also giving 3 Months Moratorium to Personal Loan or any other Loan Borrower from CASHBEAN. Recently, many Cashbean Loan customers were not able to find the FAQ and Moratorium Policy. The Policy is not mandatory for all borrowers of the Company. Those who have been impacted by COVID-19 crisis wish to avail the benefit of the moratorium period may intimate to the Company.

CashBean COVID-19 3 Months Loan EMI STOP

There is no update from CASHBEAN for JUNE 2020 LOAN EMI/ SALARY ADVANCE. You should call the Customer Care of Cashbean to clarify June 2020 EMI. Or Wait for the RBI to announce the extension in the Moratorium period of June and July 2020. (Most Expected)

CashBean is one of the leading instant personal loan lenders in India. As per the Cashbean, it processes Quick Loan in 10 Minutes. Cashbean Loan is driven by the NBFC, P C Financial Services Private Limited.

Eligibility Required

  • Indian Citizen
  • Age above 18 years and below 56 years
  • KYC Address proof
  • PAN Card
  • Monthly Salary Proof
  • Valid Bank Account

CashBean Loan Customer Support

The CashBean Official App (Android) is downloaded more than 10 Million times. It is very popular loan provider in India. The average rating of 4.3 out of 5 points make CashBean top choice for the people who seek quick loans.

CashBean Loan App Customer Complaints

Due to COVID-19 (Coronavirus) RBI has announced 3 Months Moratorium to all BANKS, NBFC. In case, your EMI is debited. You can get a REFUND. Please call customer care support.

  • COVID-19 Relief Package
  • Opt for RBI Moratorium
  • EMI STOP due to Lockdown
  • Refund of March LOAN EMI under the COVID-19 RBI Relief Package.
  • Repayment issue – CashBean EMI for Loan Failed
  • Amount Deducted but not credited in Loan Account
  • Loan Application is rejected without any reason
  • Quick loan facility required
  • Grievance Cell of CashBean – Complaint/ Ticket
  • The issue in the Cashbean App
  • Technical Error
  • My Credit Score is wrong
  • Showing Repayment Pending
  • 2nd Loan application is rejected.
  • Loan processing fee is higher

Above are some of the complaints registered by the new customer, existing customers of Cashbean.

If you have any issue, please submit your complaint here.

CashBean Info

Company NameCashBean
Business InfoQuick Loan, Personal Loan
Mobile AppAndorid App |

CashBean Customer Care

Phone Number01246036666, 18005728088
Email Id[email protected]
Grievance Cell Info

Please contact to the Grievance Cell of Cashbean, if you are not happy or your complaint is not resolved by the Customer Service Team. Grievance Cell of Cashbean is available on Toll-free Number. Also, read the Terms of Use (FAQ Section)

FAQ SectionFAQ and Terms of Use

Name: Hrushikesh NayakComplaint Registered on (April 26, 2020 9:48 pm)
State: Odisha

Sir please extend my loan repayment date as I am getting salary.

(Extend repayment of Loan)

Status of Complaint: Approved
Request: Urgent
Solution Provided
Name: Bhabani sankar jenaComplaint Registered on (April 16, 2020 10:06 pm)
State: Odisha

Sir, I m bhabani Sankar Jena, I want to extend my loan amount date end of lockdown, so I requested,u to, solve my problem, I cant paid payment in due time, so I request u my EMI of loan amount extend some days

(To extend my loan date)

Status of Complaint: Approved
Request: Very Urgent
Solution Provided

Hi Bhabani,

No worry. RBI has already extended 3 Months EMI. You just have to follow the instruction given at || 3 Months Loan EMI Defer Details || Refund of EMI

Name: Deepa kaurComplaint Registered on (April 15, 2020 11:46 pm)
State: Haryana

Hello sir please postpone loan Emi personal loan of Cashbean.

(Cashbean Loan EMI Postponed)

Status of Complaint: Approved
Request: Moderate
Solution Provided
Name: VikashComplaint Registered on (April 12, 2020 2:48 pm)
State: Rajasthan

Hello Sir,
I want to postponed the EMI of Personal Loan. Is it possible. Please help.

(Delay Loan EMI of Cashbean)

Status of Complaint: Approved
Request: Very Urgent
Solution Provided

Hi Vikas,
You can avail the RBI COVID-19 Relief Package. 3 Months Moratorium on the Term Loans. So, Just visit the Cashbean Loan App. You can postpone EMI till 31 May 2020.

Name: Ankit pandeyComplaint Registered on (April 11, 2020 11:16 am)
State: Uttar Pradesh

dear sir/mam I want to stop the Loan EMI at CashBean. Please Suggest (Help).

(Covid19 CashBean Loan EMI STOP)

Status of Complaint: Approved
Request: Very Urgent
Solution Provided

Hi Ankit,
You can now stop EMI by visiting CASHBEAN LOAN App. Opt for 3 Months Moratorium. Good day.

Name: Aman preet kourComplaint Registered on (April 5, 2020 12:33 pm)
State: Haryana

Sir hamne bhougtan kar diya hai par show nahi kar raha ha
Kya bhatt ho gayi hai

(Bhougtan Cashbean EMI Payment is not Successful)

Status of Complaint: Approved
Request: Very Urgent
Solution Provided

Hi Aman preet kour
In case you need help or assistance. Please provide Bank or UPI App you have used for the Payment. We will surely help you.

Name: Dayanand bhagatComplaint Registered on (October 10, 2019 1:51 pm)
State: Maharashtra

I had taken loan from loan I’d is 190926020226627232 I had made payment 9 Oct.2019( Rs.7475/-)by your repayment options Razorpay web side by MobiKwik my payment receipt no.is9282212963450.but still cashbean has not update in app.iam waiting for your help as today is the last date of my repayment.

(Cashbean Payment deducted but not showing my loan account)

Status of Complaint: Solution Given
Request: Very Urgent
Solution Provided

Hi Dayanand

As you have made the Loan Repayment on 9th October of Rs 7475/-  and it was success message from your bank account. Amount is deducted and you got success message.

Note: You dont have to pay again Check it again. We suggest you to mail to Cashbean customer care – attach receipt.

Good day.

Name: AbinavComplaint Registered on (October 7, 2019 3:43 pm)
State: Rajasthan

I just want to inform you that, I have paid loan amount to Cashbean loan account. Please do check the latest status.

I don’t want to pay again.
Thank you.

(Cashbean Loan repayment issue)

Status of Complaint: Solution Given
Request: Very Urgent
Solution Provided

Hi Abhinav,
As you have already paid the loan Repayment. You don’t need to pay again.
Just wait for the Official to update it.
Note: Your money is safe.

Name: Vikram SinghComplaint Registered on (October 7, 2019 11:58 am)
State: Haryana

I am a regular client of Cashbean, My loan amount is rejected. Without any reason provided. I want urgent loan from Cashbean.
Can someone help me. Have a good day.

(Cashbean Loan is rejected)

Status of Complaint: Solution Given
Request: Urgent
Solution Provided

Hi Vikram Singh
Your application at Cashbean for loan is rejected.

The Loan Dept. @Cashbean check various parameters before sanctioning the loan. The Customer has to provide valid document. Also check your eligibility before applying for the Loan.
Have a good day.

Name: DiwarkComplaint Registered on (October 6, 2019 9:51 pm)
State: Jammu and Kashmir

Good Evening Sir,
I am Diwark from J&K State. I want urgent loan. My loan is showing pending.Please give me loan. I have submitted all required documents.
Thank you.

(Issue in the Cashbean Loan Processing)

Status of Complaint: Solution Given
Request: Very Urgent
Solution Provided

Hi Diwark
You have submitted online application for loan @Cashbean App.
The loan dept check various parameters. Please check your eligibility before applying for the Loan.
If eligible, apply again.
You will surely get the loan Good day.

Name: murugaraj kComplaint Registered on (October 4, 2019 9:42 pm)
State: Tamil Nadu

bank statement upload faile plz help you very Urgent

(Cashbean bank statement upload failed)

Status of Complaint: Solution Given
Request: Very Urgent
Solution Provided

Hi murugaraj

Please do check the verion of Cashbean. Update it
This issue is resolved.
Good day.

Name: Gandham yuva kishoreComplaint Registered on (October 4, 2019 6:43 pm)
State: Andhra Pradesh

I have paid the money through phonepe on 1-10-2019 but my payment was not succesfull till today 4-10-2019.please solve this

(No repayment update at PhonePe)

Status of Complaint: Solution Given
Request: Very Urgent
Solution Provided

Hi Gandham yuva kishore
You have made payment via the PhonePe
You have to Create a Support Ticket at PhonePe. Your credit card payment will be soon credited.
At present, just create a ticket at PhonePe. Your CC payment will be soon reflected.

Name: Santosh kumarComplaint Registered on (October 4, 2019 4:57 pm)
State: Uttar Pradesh

मेरे आवेदन को 23दिन हो गए आवेदन अभी मंजूर नही हुवा।।

(ऋण-आवेदन CashBean Loan Requirement Complaint)

Status of Complaint: Solution Given
Request: Very Urgent
Solution Provided

Hi Santosh kumar

Your request for the Loan is seems to be rejected. Cashbean take 1-2 days to check the loan eligibility. Please re-apply in 60 days and check if your application is accepted.

You can check other Loan Lenders i.e. LazyPay, MoneyTap, KreditBee etc.

Name: AjayComplaint Registered on (October 4, 2019 12:52 pm)
State: Karnataka

They are charging very heavy interest in the name of processing fees at 15% for 14days

(CashBean charging heavy Processing Fee for loan 15% for 15days is it the approval by govt of India)

Status of Complaint: Solution Given
Request: Very Urgent
Solution Provided

Hi Ajay,

For Personal Loan 15 Day tenure loan products – Processing fee is charged upto 0.66% per day.
Note:GST charges &18% are applicable on Processing Fee
The processing fee(including GST) are deducted from your loan amount and the remaining amount will be disbursed to your account.

CashBean NBFC follows RBI Rules & Regulation
Note: Please do read the FAQ Section. (Loan Agreement).

Name: KavitaComplaint Registered on (October 4, 2019 12:44 pm)
State: Madhya Pradesh

I am kavita from Madhya Pradesh.
On 4th October 2019, My payment for the CashBean Loan is failed, The amount is deduceted from my bank account.
The status of payment is not reflected on Cashbean
Kindly help me.
Thank you.

(Repayment failed @CashBean Loan App)

Status of Complaint: Solution Given
Request: Urgent
Solution Provided

Hi Kavita,

As your payment is failed, so the money is not yet credited to the CashBean Loan Account. In such case, you should call the Bank Customer Care and register complaint. Your Money will be refunded.

Also, we would like to recommend you to create a help ticket at CashBean App. Email the Customer Care and attach the Screenshot/ receipt.

Have a good day.

Name: Deepak VermaComplaint Registered on (October 3, 2019 10:09 pm)
State: Haryana

Hi Team
I have paid the EMI for my Loan Account associated with CashBean.
The process has been failed.
Please check this issue.

(Repayment issue with the CashBean App)

Status of Complaint: Solution Given
Request: Very Urgent
Solution Provided

Hi Deepak,

You have to register this request at the CashBean App.We would like to suggest you that you should email transaction slip/ receipt/ transaction number to CashBean Customer care.

Let us know. Have a great day

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RAJNISH kumar Singh

Hi sir I am rajnish from Bangalore I take a loan but my mobile lose I have not use in loan money and my loan date completed my no loose 82xxxx431 and I give other no so today cashbean person call my family no my aunty no and abused word using I take loan 2 time and I pay loan on time and last time I take loan but my mobile loose so I have not use a money and my loan date is complete and how to pay the loan payment 7xxxx926 call my.

RAJNISH kumar Singh
Rahul kumar

JB app ki payment krdi gai h to app ki kol KR re ho plz phle check kijiye

Reshma begum

I have already paid amount to cash bean from my friends account and 927119151568 is my UPI transactions ID but the officers of cash bean are saying payment is not done please help me

Mamta Mishra

My repayment is not showing. I’m have done on 5-10-2019. Its due date was on11-10-2019

T sujeet singh

I submit my documents but what is the reason my loan rejected for four times please accept my documents and pass the loan

Sukhjeet kaur

Mere account me payment nai ..ayi aur repayment k liya phn aa rahe hai….mere accont ki satatment nai sumbit ho rahi …


Repayment day se pehle kyun itna call kar ke pareshan karte hai aap loog. Kya or koi kaam nahi hai dusra hamara. Kabhi call receive nahi kiya tu emergency contact par call karte. Tumhare app mein to aise kuch likha nahin kahi. Koi emergency mai kya 1,2 din late payment ka options nahi hai kya? Customer panalty dene ko ready hai but usey force karte ki 11:00 am tak ya 05:00 pm tak repayment karna padega. Aise force karna band karo ya app par update karna. Toll free number de rakha, woh bhi kabhi support nahin karte. Hamesha unko awaz… Read more »

Ashok Dhankar

Hi Sir,
Please solve my issue of Cashbean loan.

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