Symphony Air Cooler Home Service: During the COVID-19 Lockdown in India, finding home service is very difficult. Due to the Coronavirus Spread, Govt. of India has taken the decision of Lockdown for 21 Days. Now, as the Lockdown is on 17th Day, the committee on COVID-19 has hinted to extend the Lockdown period till 30 April 2020.
Symphony Cooler Home Service Request (Lockdown)
Symphony Air Coolers don’t use regular spare parts available in the market. For the Symphony Coolers, you have to purchase Spare Parts (Product Wise) from the dedicated shops or the executive service person.
Here is the official message by Symphony Limited after the COVID-19 Lockdown:-
In light of the COVID-19 pandemic, we would like to reiterate our commitment to the safety of our customers, employees and communities. In solidarity with India’s collective efforts to curtail the spread of COVID-19, our Customer Support Center and Field Operations will not be functional until April 15, 2020.
Home Service Request: Symphony Air Coolers
To get the Home Service (Free) is under the Warranty Period. or Paid Service if the Warranty is expired. To check the validity of the Warranty Period. You have to visit official website and check the Warrenty is valid or not.
Online Mode: Go to the https://www.symphonylimited.com/service and place online Service.
Via the SMS: <name, city, Pincode, serial no.> to 09510070111
Via Call: 07930130111 give Pincode, mobile no. & serial no.
Check Warranty of Symphony Air Cooler
Ater you purchase any product, you need to register for Warranty Online. This is very important. Same is for Symphony Air Coolers. Register Online Warranty.
Online Mode: Go to the https://www.symphonylimited.com/warranty
Via the SMS: <sym, name, city, Pincode, serial no.> to 09510180111
Note: Warranty will be applicable if registered within 10 days of purchase.
|Spare List (Cost)||Check Here|
Symphony Complaints – Register Online (April 2020)
Here are few complaints registered by Customers who are using Symphony Air Coolers.
- Fan is not working
- The touchpad is not working
- Water Motor got damaged
- Water Pump issue
- Fan Not Moving
- Insufficient Air
- Not Starting
- Not Cooling
- No Heating
- Pad Change Request/Service
- Water Dripping Out
Note: Call/ Register Online Complaint.
Symphony Customer Care
|Email Id||[email protected]|
|Grievance Cell Info|
|Address||Symphony Limited Symphony House, FP12-TP50 Bodakdev, Off SG Highway, Ahmedabad 380054, India|
|Business Info||Air Coolers|
|Name: Mukesh Pradhan||Complaint Registered on (June 10, 2021 1:32 pm)|
|State: Madhya Pradesh||
Water pump not working
|Status of Complaint: Approved|
|Request: Very Urgent|