DU Helpdesk: Delhi University Student Support (Result, Admission, Certificate etc.)

Delhi University also known as “DU” is most popular University in North India. Delhi University Admission 2019 application starts on 30 May 2019. DU UG Form 2019 Online is available on http://du.ac.in/adm2019 but the students are facing issue in website “This page isn’t working du.ac.in didn’t send any data.

Delhi University Admission 2019 online registration started on 30 May 2019. The admission form is only accepted ONLINE mode.

www.du.ac.in Website Error

Delihi University (DU) admission for the academic session 2019-2020 started today (30 May 2019). But the students are not able to open the admission registration form. The official website is www.du.ac.in. The website is redirected to http://du.ac.in/adm2019

Why the DU Admission Website is not opening?

Here are few answers:

  1. The official website of Delhi University Admission 2019 is http://du.ac.in/adm2019/
  2. Admission 2019 registration form started today 30 May 2019
  3. Due to the heavy server load, website is down and students are facing issue to fill admission form.

For UG Admission 2019: http://www.du.ac.in/adm2019/undergraduate.html
For PG Admission 2019: http://www.du.ac.in/adm2019/postgraduate.html
For M.Phil./Ph.D. Admissions: http://www.du.ac.in/adm2019/mphil-phd.html

Application Form Fee/ DU Admission Fee Error

You may get the issue with transaction error in submitting Delhi University (DU) Admission 2019. The Payment method is UPI, Internet Banking, Debit, Credit Card or other Payment Issue.

If you get the DU Admission Fee Error:

  1. Just download the Payment Receipt (PDF)
  2. Note down the Transaction Number (UTR) number of Payment.
  3. Check the SMS (Fee Payment) notification

Also, you must check the status of Payment (Admission Fee) before paying next time. Sometimes the payment is not successful on screen but your payment is sent to Delhi University Admission Cell.

DU HelpDesk: Admission Enquiry

Delhi University has created Helpdesk to support students getting issue in “Admission/ Cut-Off, State Wise, Course Wise Admission List”

Delhi University will issue Admission List (1st, 2nd, 3rd, 4th, 5th, 6th). After the admission list is published, the student has to report college/ university. Deposit the admission fee, hostel fee, course fee etc and complete the admission process.

DU UG Admission Helpline

Here is the list of nodal officers, in-charge of admission. You can contact in case of any issue in the admission form, payment, merit list, admission list, documents or any general enquiry.



Name of the CollegeNodal Officer Detail
NameContact No.Email ID
1Acharya Narendra Dev CollegeDr. Anju Agrawal9810215970[email protected]
2Aditi Mahavidyalaya (W)Dr. Santosh Kumar9810818337[email protected]
3Aryabhatta CollegeDr. Rajesh Kr. Dwivedi9210475904[email protected]
4Atma Ram Sanatan Dharma CollegeDr. Vinita Tuli9811125949[email protected]

Bhagini Nivedita College


Dr. Alokka Dutta9811984707[email protected]
6Bharati College (W)Dr. Anupama Mahajan9899909098[email protected]
7Bhaskaracharya College of Applied SciencesDr. Jitender Kumar9910941616[email protected]
8Dr. Bhim Rao AmbedkarDr. R.P. Dwivedi9868068787[email protected] UG
9College of Vocational StudiesDr. Sunil9968187077[email protected]
10Daulat Ram College (W)Dr. Sarita Nanda9999680604[email protected]
11Deen Dayal Upadhyaya CollegeDr. Sangeeta Talwar9968297236[email protected]
12Delhi College of Arts and CommerceDr. Santosh Bharti9910794444[email protected]
13Deshbandhu CollegeDr. Ashish Kumar9211255525[email protected]
14Dyal Singh College
15Dyal Singh College (Evening)Dr. Prithvi Raj Thapar9818411018[email protected]
16Department of Germanic and Romance StudiesDr. Ramesh Kumar9650904143[email protected]
17Gargi College (W)Dr. Manju Sahai9899212129[email protected]
18Hans Raj CollegeDr. Harmeet Kaur9811503958[email protected]
Dr. Sharma Bhanu Bhupendra9891451278[email protected]
19Hindu CollegeDr. Anuradha Sharma9654480205[email protected]
20Indraprastha College for WomenMs. Archna Gupta9873277226[email protected]
21Institute of Home EconomicsDr. Chanchal9818513432[email protected]
22Janki Devi Memorial College (W)Dr. Sandhya Garg9910002791[email protected]
23Jesus & Mary College (W)Dr. Pavitra Bhardwaj9350067069[email protected]
24Kalindi College (W)Dr. Pankaj Kumar9968172267[email protected]
25Kamala Nehru College (W)Dr. Jyoti Dhawan9810566447[email protected]
Dr. Renu Bali9811334620[email protected]
26Keshav MahavidyalayaMr. Praveen Kumar9818765766[email protected]
27Kirori Mal CollegeDr. Sunil Kr. Singh9873106251[email protected]
28Lady Irwin College (W)Dr. Shraddha Kapoor9818885677[email protected]
29Lady Shri Ram College for WomenMs. Bhawana Sharma Jha8373904848[email protected]
30Lakshmibai College (W)Dr. Alka Harneja9810174430[email protected]
31Maharaja Agrasen CollegeDr. Niraj Kumar9711074132niraj [email protected]
32Maitreyi College (W)Dr. Nita Aeron9818219372[email protected]
33Mata Sundri College for WomenDr. Kamlesh Kaur9868754363[email protected]
34Miranda House (W)Dr. Hena Singh9205261081[email protected]
35Motilal Nehru CollegeDr. C.P. Mishra9899537882[email protected]
36Motilal Nehru College (Evening)Dr. Prahlad Kr. Bairwa8750707023[email protected]
37P.G.D.A.V. CollegeMs. Anu Kapoor9971781118[email protected]
38P.G.D.A.V. College (Evening)Dr. B.N. Chaudhary9868389124[email protected]
39Rajdhani CollegeDr. A.P. Singh8860637116[email protected]
40Ram Lal Anand CollegeMs. Deepti Bhardwaj9212132420[email protected]
41Ramanujan CollegeMs. Suchi Patti9990351753[email protected]
42Ramjas CollegeDr. Sonia Ratnani9811638632[email protected]
43Satyawati CollegeDr. Ajay Kr. Yadav9868019434[email protected]
44Satyawati College (Evening)Dr. Bharat Singh9868540018[email protected]
45Shaheed Bhagat Singh CollegeDr. Suneel Kr. Kashyap9990842167[email protected]
46Shaheed Bhagat Singh College (EVE)Dr. Ranjeet Kumar9891061858[email protected]
47Shaheed Rajguru College of Applied Sciences for WomenDr. Punita Saxena9810221483[email protected]
48Shaheed Sukhdev College Business StudiesDr. Sushmita8010246687[email protected]
Dr. Sameer Anand9818747783[email protected]
49Shivaji CollegeDr. Virender Bhardwaj9810265936[email protected]
50Shri Ram College of CommerceDr. Santosh Kumari9212434808[email protected]
51Shyam Lal CollegeMr. Pankaj Kr. Chaudhary9560669113[email protected]
52Shyam Lal College (Evening)Dr. Pramod Kumar9313998678[email protected]
53Shyama Prasad Mukherji College for WomenDr. Jaya Gera7982962448[email protected]
54Sri Aurobindo CollegeDr. Rashmi Mathur9811521824[email protected]
55Sri Aurobindo College (Evening)Dr. Kusumaker Pandey9810737473[email protected]
56Sri Guru Gobind Singh College of CommerceKawal Gill92120 95766[email protected]
57Sri Guru Nanak Dev Khalsa College
58Sri Guru Tegh Bahadur Khalsa College
59Sri Venkateswara CollegeDr. N. Latha9891900122[email protected]
60St. Stephen’s CollegeDr. C.B. Jha9818474235[email protected]
61Swami Shardhanand CollegeDr. S.B. Tyagi9868831288[email protected]
62Vivekananda College (W)Mrs. Purnima Vir9811685451[email protected]
63Zakir Husain Delhi CollegeDr. P.K. Shishodia9818257720[email protected]
64Zakir Husain Delhi College (Evening)Dr. Sanjib Kumar Baishya9911888598[email protected]
65Cluster Innovation Centre
66Faculty of Education (For B.El. Ed.)Dr. Susmita Ram7428525047[email protected]
67Indira Gandhi Institute of Physical Education and Sports SciencesDr. Tarak Nath Pramanik9891852117[email protected]
68Delhi School of JournalismDr. Manasvini Yogi9811098070[email protected]
69Faculty of Music (B.A. Music)

For any general queries related with the overall online registration process, the applicant may contact (10 AM to 5 PM, Monday to Friday)

DU Admission Fee Payment Helpline/ Support

In case you face any of the above difficulties, please feel free to contact the ICICI Eazypay Payment Gateway helpline (9:30 a.m. to 6:15/9.00 p.m., Monday to Saturday during Registration /Admissions)

Phone Number: 7428877012 and 8929638874
Email: [email protected]

For email, please use the standard format given below:



Date of TransactionEazypay reference no.Course applied toEmail IDMobile no. entered in DU applicationQuery
ABC25.04.19192010003456B.COM[email protected]9123456779

Eazypay payment gateway: Applicants can use Eazypay payment gateway to make payments on the client website/app using any of the following modes:                                                                                                         Debit Card/Credit Card/Net

Banking/Unified Payments Interface (UPI)

Steps for using Debit Card/Credit Card/Net banking:

  • After filling the form and choosing the above option, the applicant will be automatically directed to Eazypay PG (https://eazypay.icicibank.com)
  • If choosing Debit/Credit Card: Enter card details i.e. Card No, CVV, Date of expiry for necessary authentication by VISA/Master.
  • If choosing Net banking: Enter user ID and password and log into your Net Banking account. Post successful authentication, amount will be debited from payer’s account.
  • They are re-directed back to client website and client server is updated with transaction status. A receipt will be generated for payer from the client portal.

Unified Payments Interface (UPI):

  • After filling the form and choosing the above option, the applicant will be automatically directed to Eazypay PG (https://eazypay.icicibank.com).
  • Enter preferred VPA in the text box. VPA can be of any bank.
  • You will be notified on your Payment Service Provider (PSP) mobile application.
  • Review the pre-confirmation screen carefully to ensure all details are correct.
  • Choose the account you would like to debit and click on submit.
  • Post successful authentication, amount will be debited from your account and credited to the University account.
  • Ideal wait time for UPI transaction to get concluded is 2 minutes. You are advised to wait for the payment to conclude over Payment Gateway and get redirected to the Delhi University website.

Rules for Refund of Fee on Account of Withdrawal/Cancellation of Admission

Sr. No.Reasons for seeking refundQuantum of fee to be refunded
1When a student applies for withdrawal of admission up to last date of admissionFull fee after deduction of Rs. 1000/- and full examination fee.
2When admission is made inadvertently due to error/omission/commission on the part of the University/CollegeFull fee and full examination fee.
3When cancellation of admission is due to concealment/falsification of facts, submission of false/fake certificates(s), providing misleading information by the student or for any error/mistake on the part of the student.No fee will be refunded.
4When a student of Self-Financing course applies for withdrawal of admission on or before the last date of admission.Full fee after deduction of Rs. 1000/- and full examination fee.
5In case a student after his/her admission expires within one month of the last date of admission.Full fee including examination fee will be refunded to his/her parents.

DU Admission Support

Dean Students’ Welfare Office

Room No. 5, Conference Centre,
Near Gate No. 4, North
Campus, University of Delhi,
Delhi – 110007
Phone: 011-27667092

Joint Dean Students’ Welfare Office

Arts Faculty,
South Campus,
University of Delhi,
Delhi – 110021
Phone: 011-24116178

Only for PwD Applicants:

Equal Opportunity Cell,
Arts Faculty Tutorial Building,
North Campus, University of
Delhi, Delhi – 110007.De
Phone: 011-27662602

Online Support: Register Complaint

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