DU Helpdesk: Delhi University Student Support (Result, Admission, Certificate etc.)

Delhi University also known as “DU” is most popular University in North India. Delhi University Admission 2019 application starts on 30 May 2019. DU UG Form 2019 Online is available on http://du.ac.in/adm2019 but the students are facing issue in website “This page isn’t working du.ac.in didn’t send any data.

Delhi University Admission 2019 online registration started on 30 May 2019. The admission form is only accepted ONLINE mode.

www.du.ac.in Website Error

Delihi University (DU) admission for the academic session 2019-2020 started today (30 May 2019). But the students are not able to open the admission registration form. The official website is www.du.ac.in. The website is redirected to http://du.ac.in/adm2019

Why the DU Admission Website is not opening?

Here are few answers:

  1. The official website of Delhi University Admission 2019 is http://du.ac.in/adm2019/
  2. Admission 2019 registration form started today 30 May 2019
  3. Due to the heavy server load, website is down and students are facing issue to fill admission form.

For UG Admission 2019: http://www.du.ac.in/adm2019/undergraduate.html
For PG Admission 2019: http://www.du.ac.in/adm2019/postgraduate.html
For M.Phil./Ph.D. Admissions: http://www.du.ac.in/adm2019/mphil-phd.html

Application Form Fee/ DU Admission Fee Error

You may get the issue with transaction error in submitting Delhi University (DU) Admission 2019. The Payment method is UPI, Internet Banking, Debit, Credit Card or other Payment Issue.

If you get the DU Admission Fee Error:

  1. Just download the Payment Receipt (PDF)
  2. Note down the Transaction Number (UTR) number of Payment.
  3. Check the SMS (Fee Payment) notification

Also, you must check the status of Payment (Admission Fee) before paying next time. Sometimes the payment is not successful on screen but your payment is sent to Delhi University Admission Cell.

DU HelpDesk: Admission Enquiry

Delhi University has created Helpdesk to support students getting issue in “Admission/ Cut-Off, State Wise, Course Wise Admission List”

Delhi University will issue Admission List (1st, 2nd, 3rd, 4th, 5th, 6th). After the admission list is published, the student has to report college/ university. Deposit the admission fee, hostel fee, course fee etc and complete the admission process.

DU UG Admission Helpline

Here is the list of nodal officers, in-charge of admission. You can contact in case of any issue in the admission form, payment, merit list, admission list, documents or any general enquiry.



Name of the College Nodal Officer Detail
Name Contact No. Email ID
1 Acharya Narendra Dev College Dr. Anju Agrawal 9810215970 [email protected]
2 Aditi Mahavidyalaya (W) Dr. Santosh Kumar 9810818337 [email protected]
3 Aryabhatta College Dr. Rajesh Kr. Dwivedi 9210475904 [email protected]
4 Atma Ram Sanatan Dharma College Dr. Vinita Tuli 9811125949 [email protected]

Bhagini Nivedita College


Dr. Alokka Dutta 9811984707 [email protected]
6 Bharati College (W) Dr. Anupama Mahajan 9899909098 [email protected]
7 Bhaskaracharya College of Applied Sciences Dr. Jitender Kumar 9910941616 [email protected]
8 Dr. Bhim Rao Ambedkar Dr. R.P. Dwivedi 9868068787 [email protected] UG
9 College of Vocational Studies Dr. Sunil 9968187077 [email protected]
10 Daulat Ram College (W) Dr. Sarita Nanda 9999680604 [email protected]
11 Deen Dayal Upadhyaya College Dr. Sangeeta Talwar 9968297236 [email protected]
12 Delhi College of Arts and Commerce Dr. Santosh Bharti 9910794444 [email protected]
13 Deshbandhu College Dr. Ashish Kumar 9211255525 [email protected]
14 Dyal Singh College
15 Dyal Singh College (Evening) Dr. Prithvi Raj Thapar 9818411018 [email protected]
16 Department of Germanic and Romance Studies Dr. Ramesh Kumar 9650904143 [email protected]
17 Gargi College (W) Dr. Manju Sahai 9899212129 [email protected]
18 Hans Raj College Dr. Harmeet Kaur 9811503958 [email protected]
Dr. Sharma Bhanu Bhupendra 9891451278 [email protected]
19 Hindu College Dr. Anuradha Sharma 9654480205 [email protected]
20 Indraprastha College for Women Ms. Archna Gupta 9873277226 [email protected]
21 Institute of Home Economics Dr. Chanchal 9818513432 [email protected]
22 Janki Devi Memorial College (W) Dr. Sandhya Garg 9910002791 [email protected]
23 Jesus & Mary College (W) Dr. Pavitra Bhardwaj 9350067069 [email protected]
24 Kalindi College (W) Dr. Pankaj Kumar 9968172267 [email protected]
25 Kamala Nehru College (W) Dr. Jyoti Dhawan 9810566447 [email protected]
Dr. Renu Bali 9811334620 [email protected]
26 Keshav Mahavidyalaya Mr. Praveen Kumar 9818765766 [email protected]
27 Kirori Mal College Dr. Sunil Kr. Singh 9873106251 [email protected]
28 Lady Irwin College (W) Dr. Shraddha Kapoor 9818885677 [email protected]
29 Lady Shri Ram College for Women Ms. Bhawana Sharma Jha 8373904848 [email protected]
30 Lakshmibai College (W) Dr. Alka Harneja 9810174430 [email protected]
31 Maharaja Agrasen College Dr. Niraj Kumar 9711074132 niraj [email protected]
32 Maitreyi College (W) Dr. Nita Aeron 9818219372 [email protected]
33 Mata Sundri College for Women Dr. Kamlesh Kaur 9868754363 [email protected]
34 Miranda House (W) Dr. Hena Singh 9205261081 [email protected]
35 Motilal Nehru College Dr. C.P. Mishra 9899537882 [email protected]
36 Motilal Nehru College (Evening) Dr. Prahlad Kr. Bairwa 8750707023 [email protected]
37 P.G.D.A.V. College Ms. Anu Kapoor 9971781118 [email protected]
38 P.G.D.A.V. College (Evening) Dr. B.N. Chaudhary 9868389124 [email protected]
39 Rajdhani College Dr. A.P. Singh 8860637116 [email protected]
40 Ram Lal Anand College Ms. Deepti Bhardwaj 9212132420 [email protected]
41 Ramanujan College Ms. Suchi Patti 9990351753 [email protected]
42 Ramjas College Dr. Sonia Ratnani 9811638632 [email protected]
43 Satyawati College Dr. Ajay Kr. Yadav 9868019434 [email protected]
44 Satyawati College (Evening) Dr. Bharat Singh 9868540018 [email protected]
45 Shaheed Bhagat Singh College Dr. Suneel Kr. Kashyap 9990842167 [email protected]
46 Shaheed Bhagat Singh College (EVE) Dr. Ranjeet Kumar 9891061858 [email protected]
47 Shaheed Rajguru College of Applied Sciences for Women Dr. Punita Saxena 9810221483 [email protected]
48 Shaheed Sukhdev College Business Studies Dr. Sushmita 8010246687 [email protected]
Dr. Sameer Anand 9818747783 [email protected]
49 Shivaji College Dr. Virender Bhardwaj 9810265936 [email protected]
50 Shri Ram College of Commerce Dr. Santosh Kumari 9212434808 [email protected]
51 Shyam Lal College Mr. Pankaj Kr. Chaudhary 9560669113 [email protected]
52 Shyam Lal College (Evening) Dr. Pramod Kumar 9313998678 [email protected]
53 Shyama Prasad Mukherji College for Women Dr. Jaya Gera 7982962448 [email protected]
54 Sri Aurobindo College Dr. Rashmi Mathur 9811521824 [email protected]
55 Sri Aurobindo College (Evening) Dr. Kusumaker Pandey 9810737473 [email protected]
56 Sri Guru Gobind Singh College of Commerce Kawal Gill 92120 95766 [email protected]
57 Sri Guru Nanak Dev Khalsa College
58 Sri Guru Tegh Bahadur Khalsa College
59 Sri Venkateswara College Dr. N. Latha 9891900122 [email protected]
60 St. Stephen’s College Dr. C.B. Jha 9818474235 [email protected]
61 Swami Shardhanand College Dr. S.B. Tyagi 9868831288 [email protected]
62 Vivekananda College (W) Mrs. Purnima Vir 9811685451 [email protected]
63 Zakir Husain Delhi College Dr. P.K. Shishodia 9818257720 [email protected]
64 Zakir Husain Delhi College (Evening) Dr. Sanjib Kumar Baishya 9911888598 [email protected]
65 Cluster Innovation Centre
66 Faculty of Education (For B.El. Ed.) Dr. Susmita Ram 7428525047 [email protected]
67 Indira Gandhi Institute of Physical Education and Sports Sciences Dr. Tarak Nath Pramanik 9891852117 [email protected]
68 Delhi School of Journalism Dr. Manasvini Yogi 9811098070 [email protected]
69 Faculty of Music (B.A. Music)

For any general queries related with the overall online registration process, the applicant may contact (10 AM to 5 PM, Monday to Friday)

DU Admission Fee Payment Helpline/ Support

In case you face any of the above difficulties, please feel free to contact the ICICI Eazypay Payment Gateway helpline (9:30 a.m. to 6:15/9.00 p.m., Monday to Saturday during Registration /Admissions)

Phone Number: 7428877012 and 8929638874
Email: [email protected]

For email, please use the standard format given below:



Date of Transaction Eazypay reference no. Course applied to Email ID Mobile no. entered in DU application Query
ABC 25.04.19 192010003456 B.COM [email protected] 9123456779

Eazypay payment gateway: Applicants can use Eazypay payment gateway to make payments on the client website/app using any of the following modes:                                                                                                         Debit Card/Credit Card/Net

Banking/Unified Payments Interface (UPI)

Steps for using Debit Card/Credit Card/Net banking:

  • After filling the form and choosing the above option, the applicant will be automatically directed to Eazypay PG (https://eazypay.icicibank.com)
  • If choosing Debit/Credit Card: Enter card details i.e. Card No, CVV, Date of expiry for necessary authentication by VISA/Master.
  • If choosing Net banking: Enter user ID and password and log into your Net Banking account. Post successful authentication, amount will be debited from payer’s account.
  • They are re-directed back to client website and client server is updated with transaction status. A receipt will be generated for payer from the client portal.

Unified Payments Interface (UPI):

  • After filling the form and choosing the above option, the applicant will be automatically directed to Eazypay PG (https://eazypay.icicibank.com).
  • Enter preferred VPA in the text box. VPA can be of any bank.
  • You will be notified on your Payment Service Provider (PSP) mobile application.
  • Review the pre-confirmation screen carefully to ensure all details are correct.
  • Choose the account you would like to debit and click on submit.
  • Post successful authentication, amount will be debited from your account and credited to the University account.
  • Ideal wait time for UPI transaction to get concluded is 2 minutes. You are advised to wait for the payment to conclude over Payment Gateway and get redirected to the Delhi University website.

Rules for Refund of Fee on Account of Withdrawal/Cancellation of Admission

Sr. No. Reasons for seeking refund Quantum of fee to be refunded
1 When a student applies for withdrawal of admission up to last date of admission Full fee after deduction of Rs. 1000/- and full examination fee.
2 When admission is made inadvertently due to error/omission/commission on the part of the University/College Full fee and full examination fee.
3 When cancellation of admission is due to concealment/falsification of facts, submission of false/fake certificates(s), providing misleading information by the student or for any error/mistake on the part of the student. No fee will be refunded.
4 When a student of Self-Financing course applies for withdrawal of admission on or before the last date of admission. Full fee after deduction of Rs. 1000/- and full examination fee.
5 In case a student after his/her admission expires within one month of the last date of admission. Full fee including examination fee will be refunded to his/her parents.

DU Admission Support

Dean Students’ Welfare Office

Room No. 5, Conference Centre,
Near Gate No. 4, North
Campus, University of Delhi,
Delhi – 110007
Phone: 011-27667092

Joint Dean Students’ Welfare Office

Arts Faculty,
South Campus,
University of Delhi,
Delhi – 110021
Phone: 011-24116178

Only for PwD Applicants:

Equal Opportunity Cell,
Arts Faculty Tutorial Building,
North Campus, University of
Delhi, Delhi – 110007.De
Phone: 011-27662602

Online Support: Register Complaint

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