HDFC FASTag Customer Care 24×7 Toll Plaza Complaint (Recharge, Toll Payment)

HDFC FASTag Customer Care & Toll Plaza Complaint: HDFC is the leading distributor of FASTag stickers for Vehicle Type (VC4, 5, 6, 7, 12, 15, 16) and you can apply for the new FASTag using online link (HDFC new FASTag). For any new NHAI FASTag, you have to enter the following details:

Do you want FASTag for Commercial vehicle or Personal vehicle

After choosing the Vehicle Type, you can be processed to fill the form. Here are a few details you have to fill

  1. Enter Personal Details – Name & Address
  2. Enter Car Details – Vehicle Registration Number, Select Vehicle Type.
  3. Upload Documents: Upload registration copy to Fastrack your application, Upload registration copy later.
  4. Submit & Pay the amount.

HDFC FASTag Customer Care Number

Connect with the customer care of HDFC FAstag. This support team will register an online complaint and resolve it. National Electronic Toll Payments (NETC) is the FASTag program under the MoRTH, NHAI and IHMCL. The HDFC is a member out of 23 live members at NETC for FASTag Issuer. Along with the Issuer of FASTag, they also provide Acquirer Facility to Toll Plaza for toll collection.

HDFC FASTag Complaint 24×7 Helpline Number

Here are a few complaints registered by HDFC FASTag customers:-

  1. FASTag is not activated in 48 hours.
  2. Recharge is failed on PAYTM/ UPI or DEBIT/ CREDIT CARD.
  3. HDFC FASTag is not reading at Toll Plaza.
  4. Complaint against the Toll Plaza Employee.
  5. The RFID device is not reading FASTag
  6. No Separate Lane for FASTag
  7. Stopped at the plaza for Tag blacklist reason even though Tag is not blacklisted
  8. Road Side Assistant (RSA) support for HDFC FASTag
  9. Emergency roadside support.
  10. First-hand assistance of technical problem over the phone
  11. The vehicle is immobilized whether at home or on the road
  12. Vehicle Transfer to the nearest dealership for the mechanical, electrical or accidental breakdown
  13. Battery Jumpstart
  14. Key problems: Locked Keys, Lost Keys or Broken Vehicle key
  15. Type problems: Puncture bolts or valve-related issues & assistance in tyre replacement
  16. Fuel Problems: Out of Fuel, Incorrect Fuel or contaminated fuel up to 5 liters free
  17. Local Taxi Benefit – 50 KMS
  18. Replacement Vehicle: Arrangement for the onward journey back to the registered address by most suitable means ( for 200 KMS ) – Excluding Accident cases
  19. Suitable Hotel Accommodation ( In case of Outstation breakdown and repair time is more than 72 hours ) for 1 night only – Excluding Accident Cases
  20. Repatriation of Vehicle
  21. Field Team Support
  22. No Age Restrictions
  23. Relay if Urgent Messages.
  24. Medical Advice/ Assistance – Hospital/ Ambulance
  25. Legal Advice/ Assistance
HDFC FASTag Customer Care (Support)
Via Email Support
Via Phone Customer Care 1800-120-1243
Emergency road side  Assistance Number 022-67872087
NHAI ETC Customer Care
01125074100 Ext. 1626 /
011250 93514
For NETC Toll Plaza Complaint
NHAI Helpline 1033
Online Complaint

HDFC FASTag (Fee & Charges)

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Gururaja C

Avoid HDFC FastagSuddenly Credit Freeze on HDFC Fastag, tried to reach them for past four weeks, no response from them for any solution. just have to tear the HDFC fastag and move to another provider is the only thing i can do. such an irresponsible customer care and support from HDFC. dont waste your time with HDFC.

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